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Hina Hina Nadeem
Assistant Manager Customer Service
M&P Express And Logistics - Islamabad, Pakistan
工作经历
Assistant Manager Customer Service
M&P Express And Logistics
Jun 2018
- Jul 2021
| Islamabad, Pakistan
Lead team of CS 9 agents Floor management KPI & SOP followed
CSE
M & P courier logistics
Jun 2018
- Apr 2019
| Islamabad, Pakistan
学历
Quaid-i-Azam University
学士,
艺术学士,
B.A
Applied Psychology, Sociology
2018
技能
熟练
Advising Clients
中级
Analytical Skills
熟练
Aseptic Technique Knowledge
熟练
Chat Support
熟练
Client Acquisition Skills
熟练
Client Analysis
熟练
Client Contact Skills
熟练
Client Correspondence
熟练
Client Dealing
熟练
Client Dealinng
熟练
Committed to Customer Satisfaction
中级
Conversation Analysis
熟练
Conversation Management
熟练
Customer Acceptance
中级
Customer Acquisition Skills
中级
Customer Acquisition Strategies
熟练
Customer Analysis
熟练
Customer Care Representation
熟练
Customer Commitment
中级
Deep Knowledge of the Subject
中级
Email List Management
中级
International Client Dealing
熟练
IT Support Responsibilities
中级
Knowledge of Development
中级
Marketing Skills
熟练
Operations Management
中级
Presentation Skills
熟练
Problem Solving Skills
中级
Process Operations Handling
熟练
Receptionist Duties
熟练
Relations Management Skills
熟练
Schedule Appointment
熟练
Spreadsheet Navigation
熟练
Team Coordination
熟练
TECEPYION=
中级
Technical Writing
熟练
Transaction Record Management
熟练
Typing Skills
熟练
محادثة المبيعات
熟练
عمليات خدمة العملاء
语言
中级 旁遮普语
中级 英语
中级 乌尔都语