An individual with clear and logical mind, appreciating practical approach to problem solving and a drive to see things through to completion, eager to learn new things,i love being in challenging situations and punctuality is one of my strength. An intelligent and friendly person with a sound and optimistic outlook on all the things in life.
Working on a project to smooth the process of vendor-related
issues. Ensuring the CSAT, and SSAT score to be more than 85
and FCR to be 90. Coordinating with the internal departments in providing the instant resolution to the customers and vendors. Responsible to deal with suspicious and fraudulent transactions.
Working on finding the loopholes in an organization then finding an solution to them through six sigma tool and trying to implement plan which will reduce the paper work.