o Managing Computer resources in Microsoft environment.
o Managing HO inventory and managing the master sheet that includes SR and Part number wise for all equipment including IT and Admin.
o Troubleshooting and component level replacement of faulty parts and coordination with vendor for timely delivery of parts.
o Technical understanding and ensuring smooth Operation and support of IT equipment and remote management.
o Experiencing First-Level support for networking, Data Backup, System updates, Telecom and Mobile OS (iOS and Android).
o Ensuring communication of all IT related devices with Network cloud.
o Ensuring of all Electronic devices to be active and relate to domain network.
o Ensuring all network printers are communicating with all connected devices through domain network.
o Working on IP cameras and NVRs, configured several NVRs and managing day to day operation of NVRs and the IP cameras that are added on those NVRs.
o Ensuring all IP cameras are accessible from HO.
o Troubleshooting the Video Con Devices, ensuring the smooth communication of all devices from Head office to Thar Site and with all Engro subsidiaries of Engro like Daharki, Sahiwal, Port Qasim, Polymer, Engro VOPAK.

Ensuring smooth operations of Ericsson 2G 900, 3G 2100, 4G/LTE 1800 & 2300 equipment alarms troubleshooting, Integration and Installation, contract delivery as per SLA, team management, cost management, customer handling, KPI evaluation and improvement planned to minimize network degradation in future.

Managing store inventory and managing the master sheet that includes SR and Part number wise for all equipment of Ericson O&M.

Invigorating regional teams and actively partook in achieving and maintaining +100% TCH availability through proactive maintenance planning and execution.

Major Responsibilities for region are Project planning, team building, controlling outages, securing training, checking newly installed sites for PAT and defining SOPs.

Technical KPIs: Achieved 100% SLA compliance on Ericsson LTE 1800 and 2300 Equipment trouble tickets for more than 4 months consecutive.

Technical: - Experiencing Integration scripts: cabinet, sites, IUB and O&M.

Format RBS 3G & 4G using putty.

Re-Integrating RBS: Manually using EMAS, by using xml scripts (cabinet.xml & site.xml), by using Backup CV.

RBS configuration and RBS alarms troubleshooting.

Configuring SIU & TCU Cards.

Integration and Installation of DUW, DUS, RAU/ODU, MMU2 Card, NPU.

Hands on Experiencing and resolving issues related to Ericsson Microwave: HCC alarm, RCC alarm, RF Loop

Test, Loss of signals, XPIC Loss, BER alarm, Degraded Service, Hardware Error: FAU, Plug-in Unit, RAU, SFP, Integrate MMU, NPU-RMM, LTU.

Experiencing to work on SDH and DWDM Nodes.

Experiencing to coordinate with Back Office, Front Office, NOC for troubleshooting of TTs.

Experiencing Drive Test (DT) and checking signal strength from sector to sector.
Performing Complete RBS and MW PAT (Pre-Acceptance Test).
Managing all issues of region regarding transportation, resource management, spare parts/store management and team management.
Communicating with FO & BO

o Supervised civil work and civil constructions teams.

o Calculated Link Budget for site.

o Experienced Pile and Raft foundation of towers with civil work teams.

o Expedited and mobilized Tower Erection, Civil work and Solar panel installation teams to complete tasks within time limits with quality of work.

o Recognized for ability to problem solve, and develop innovative solutions to support a growing company.

o Worked on BSS equipment Siemens BTS 240XL.
o Worked on issues related to TX power, RSL, alignment & attenuation, Media Fluctuation, DCN Visibility, Degraded TCH Availability and Hardware alarms activities.
o Coordinated with NOC, RF Optimization & Equalization, and Transmission.
o Monitored KPI and TCH availability issues on daily basis to meet the SLA.