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概要
I am a young confident hardworking and reliable person with full professional commitment. I can work well under pressure, either as an individual or as a part of a team. Combined with my dedication and hard work, the same shall help me go up the specialist ladder kindly check my resume.
工作经历
Customer Relationship Officer
Managed customer relations on ongoing basis to maximize customer
retention.
Made customers aware of current and new programs and services.
Evaluated customer information to explore issues, develop potential
solutions and maintain high-quality service.
Updated customer accounts and system database with latest details
to
support accuracy and efficiency in future interactions.
Maintained accurate and current customer account data with manual
forms processing and digital information updates.
Defused customer concerns with exceptional conflict and problem
resolution skills.
Developed client rapport by promptly processing requests and
resolving financial discrepancies.
Educated clients on account services and resolved client inquiries
regarding statement information and account balances.
Responded to customer needs through competent customer service
and prompt problem-solving.
Addressed customer complaints and mitigated dissatisfaction by
employing timely and effective solutions.
Territory Sales Officer
Generated company growth for consecutive years through market
expansion and sales.
Secured sales targets by building successful sales teams, preparing
yearly sales and marketing budgets and implementing strategic action
plans.
Planned and developed strategies to increase sales and territory or
market positioning for Product or Service.
Exceeded sales goals and improved profitability by developing sales
strategies and business plans according to market trends.
Direct Sales Officer
Expanded brand presence to reach new customers in collaboration
with marketing teams.
Maintained data accuracy of sales, expense and staff activities on
System.
Opened, shelved and merchandised new products in visually
appealing and organised displays for optimal sales promotions.
Tcs MMS Zong project Asst Manager
Offered each customer top-notch, personal service and polite support
to boost sales and customer satisfaction
Displayed merchandise by arranging in appealing and orderly way to
boost sales
Checked pricing, scanned items, applied discounts and printed
receipts to ring up customers.
Reported any errors found on delivery documents to supervisor.
Contacted customers prior to delivery to confirm and coordinate
delivery times.