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概要
Be efficient to hit multiple birds with one stone on the customer life cycle.
I am an expert freelancer and my working ground is based on SEO, Digital Marketing and Blogging.I am a keen learner and quite excited about learning new things.
My skill set is best utilized in digital marketing, seo and customer services leadership role for companies who strive for collaboration, expert execution of best strategies in providing superior customer services, lead generation, up selling, product marketing and more.
I love talking with new people and learning new things.
Let's connect to see where I can help, be it micro consulting long term projects or joining the team full time as leader of the team.
工作经历
Inbound Customer Support Executive
Effectively handle incoming customer inquiries through various channels including calls, emails, chat, and social media platforms.Provide exceptional customer service by addressing questions, concerns, and requests in a friendly and professional manner.Utilize active listening skills to understand customer needs and tailor responses accordingly.Demonstrate empathy and patience when assisting customers, ensuring a positive experience with each interaction.Efficiently manage multiple communication channels to ensure timely and accurate responses.
