概要

I have approximately 8 years of experience in call center industry dealing international customers. I have good command over English language. I am always sincere to my work and try to accomplish my designated task with zeal and zest.

工作经历

公司标识
Customer Support Executive
Clear Path Orthodontics (pvt) Ltd
Jun 2021 - 代表 | Lahore, Pakistan

Dental industry providing B to C invisible aligners to USA, Canada, UK and Australia. My prime responsibilties include to assist customers through chats/emails/calls and also provide them shipping details of product.

公司标识
CSR
Mindbridge Pvt. Ltd.
Aug 2018 - Jun 2021 | Lahore, Pakistan

Work in different international campaigns including Uber and foodpanda.

公司标识
CSR
MAVERICK COMM
Aug 2015 - Jun 2017 | Lahore, Pakistan

CAB SERVICE INBOUND CAMPAIGN

公司标识
CSR
KM Communications
Mar 2012 - Jul 2015 | Lahore, Pakistan

I worked as a TSR for UK energy campaign.

学历

government islamia college civil lines lahore
中级/A级, 理学院(工程预科), ‎
Chemistry, Mathematics, Physics
2011

技能

熟练 Quality Assurance
熟练 American Accent
熟练 Aseptic Technique Knowledge
熟练 CALL CENTER SUPPORT
熟练 Call Reporting
熟练 Closing
熟练 Conservation Awareness
初学者 CRM Command
熟练 Customer Acquisition Skills
熟练 Customer Analysis
熟练 Customer Contact Skills
熟练 Customer Interaction Management (CIM)
熟练 Customer Satisfaction Management
熟练 Customer Service
熟练 Customer Service Representative
熟练 Customer Service Siklls
熟练 Customer Success
熟练 Emil Writing Skills
熟练 Excellent Listening Skills
熟练 Floor Handling
熟练 General Reporting
熟练 Gynecology Consultancy
熟练 h Operations Management
熟练 Handling Assignments
熟练 Inspection Implementation
熟练 IT Support Responsibilities
熟练 Laboratory Material Knowledge
熟练 Madical Writing
熟练 Nutrition Survey and Assessments
熟练 Oral Written and Communication
熟练 Problem Solving Skills
熟练 Pursuing News Stories
熟练 Reasrch and Development
熟练 Relations Management
熟练 Representation Skills
熟练 Spreadsheet Navigation
熟练 TECEPYION=
中级 Transport Activity
熟练 Uk Accent
熟练 Workforce Management
初学者 Zoho CRM Command
熟练 إدارة مركز الاتصال
熟练 الاحتفاظ بالمبيعات
熟练 رعاية العميل
熟练 عمليات الخدمات
熟练 عمليات خدمة العملاء

语言

熟练 英语

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