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概要
Dynamic and motivated professional with a proven record of generating and building relationships, managing projects from concept to completion, designing educational strategies, and coaching individuals to success. Skilled in building cross-functional teams, demonstrating exceptional communication skills, and making critical decisions during challenges. Adaptable and transformational leader with an ability to work independently, creating effective presentations, and developing opportunities that further establish organizational goals.
工作经历
Clinic Manager
Major Responsibilities
Proficient in, abides by and enforces all Company policies, procedures and initiatives.
Manages, performs and/or assists with patient processing, check in/out, and case management.
Holds, leads and develops topic agendas for Center team meetings.
Reviews and monitors Center activities recommends changes in, or better utilization of facility's services, equipment and staff.
Establishes and/or maintains work schedules and assignments of resident non-licensed and/or professional staff members.
Authorizes and/or performs purchase of supplies in accordance with Company guidelines checks in deliveries by reconciling packing slips against purchase orders and sends approved and/or corrected originals to the corporate office for payment.
Meets, enforces and sets goals and standards for self and staff that is consistent with those of upper management.
Conducts employee evaluations, provides counseling, performs disciplinary actions and terminations, plans/ensures new hire training and staff development and, forwards appropriate and complete documentation to HR in a timely manner.
Maintains with constant review for accuracy and quality, patient medical records in accordance with policy and procedures.
Maintains, performs and reports equipment upkeep records and needs, cash receipts, daily Medisoft charge entries, and all other daily, weekly and monthly requirements and/or requests.
Establishes and maintains communication between insurance carriers, medical providers, patients and the like, and acts as the primary liaison between employers and Center.
Recognizes and diffuses problematic situations before they occur. Provides intervention, resolution of client issues and problems informs appropriate members of management within one business day of knowledge of such.
Works within the established patient referral network and follows guidelines of patient workers compensation carrier.
Ensures procedures and treatments are performed by approp
Customer Services Manager
Major Responsibilities
Helping to build good customer relations
Recruiting staff and doing appraisals
Arranging staff meetings
Training and development
Handling complaints and queries (from customers and staff)
Sorting security issues
Financial responsibilities
Arranging promotional events
Customer Services Executive
Major Responsibilities was to deal with the customers and manage all related issues
