概要

Myself Bilal Pervaiz I am from rawalpindi, i have done my bachelor in information technology in 2018 from Arid Agriculture University Rawalpindi and did my ICS from Rawal College of Commerce in 2104 and did my Matric from Titans Merry Dale Public School in 2012 

工作经历

公司标识
Senior System Support Engineer
Express News
Jan 2024 - 代表 | Islamabad, Pakistan

• Maintain IT infrastructure, including servers, workstations, and networking equipment to ensure uninterrupted media        production workflows.
• Monitor and maintaining server room.
• Virtualization Technologies VMware VSphere.
• Taking Snapshots of VMs and taking backup of VMs/Physical machines Via Veeam.
• Taking Backup of all PCs Operating System and recovery through Acronis.
• Installation of window servers 2003/2008/2012/Active Directory/DHCP/DNS
• Pfsense firewall monitor and troubleshoot & Monitoring all Network Traffic via Graph
• Managed antivirus server and configure on user systems to ensure end point protection against
malware and cyber threats.
• Managed media technologies, including live broadcast systems and streaming platforms
• Monitor and maintain LAN/WAN infrastructure, addressing connectivity issues and ensuring optimal network performances.
• Installation of Microsoft Windows/MAC/Linux Operating System
• Installing and configuring computer hardware, software, systems, Network Printers, and laptops.
• Monitoring IP Cameras and troubleshooting.
• FTP Configure at user end and managed all services.

公司标识
Networking (Intern)
Special Communication Organization SCO Rawalpindi
Jul 2019 - 代表 | Islamabad, Pakistan

Internship at Special Communication Organization SCO Qasim market rawalpindi

公司标识
IT Support Engineer
Mind storm Communication
Aug 2023 - Dec 2023 | Rawalpindi, Pakistan

• Configuration of network devices & Monitored Cloud-based Server
• Manage Dialer and Maintain Calling system for agents
• Create soft and web phones for users and maintaining the calls to end users
• Monitor all networks and Troubleshoot and assist technical issues at end users.
• Installation of operating system & Resolve software/hardware issues.

公司标识
IT Support Enginner
Edge MD Solution SMC (Pvt) Ltd Rawalpindi
Dec 2022 - Aug 2023 | Islamabad, Pakistan

1. Installation, Network Configuration of Switch, Router & Mikrotik Router
2.Troubleshooting network issues & Conduct Digital Online SAT Exams.
3. Maintain Labs & Resolve Client-side network / Hardware and software issues 
4. Installation of window operating system & Software installation 
5. CCTV IP Cameras Monitor & Troubleshoot
6. Manage PTCL Land Line Voice extension Exchange.
7. Design all Network Under Supervision
8. Resolve printer, scanner, Projectors, Smart Board, and Smart Screen issues.

公司标识
IT Support Engineer
Edge MD Solutions SMC (pvt) Ltd Rawalpindi
Dec 2022 - Aug 2023 | Rawalpindi, Pakistan

• Installation, Network Configuration of Switch & Mikrotik Router
• Optimize network performances and reliability by maintaining hardware and software, analyzing technical issues, and ensuring availability to system users
• Configuration of Attendance Machine and manages all user’s records.
• Administrated the technician team to maintain the wired LAN/WAN and landlines infrastructure.
• Maintain Labs & Resolve Client-side network / Hardware and software issues.
• Installation of Operating System Window 7/8/10/11, Mac/Linux & Software installation
• Responding to inquiries from staff, administrators, service providers, site personnel, outside vendors to provide technical assistance and support based on queries.
• CCTV IP Cameras Monitor & Troubleshoot
• Manage PTCL Land Line Voice Extension Exchange.
• Monitoring and troubleshooting printer, scanner, projectors, Smart Board, and Smart Screen issues.
• Coordination with vendors to provide technical assistance and support based on query.

公司标识
IT Support Officer
Blue Ex Universal Network System
Apr 2021 - Nov 2022 | Islamabad, Pakistan

• Installation, Network Configuration of Cisco Switch & Router
• Evaluate network performances, reliability & troubleshoots, resolve network problems.
• Resolve Client-side Network, Hardware and Barcode Scanners, Printers issues
• Manage PTCL Land Line Exchange & Troubleshoot Analogue CCTVs
• Configuration of Outlook mail & VPN connectivity at User end
• Installation of Window operating system XP/7/8/10/11

公司标识
IT Support Officer
Blue Ex E-Commerce Logistics Company
Apr 2021 - Oct 2022 | Islamabad, Pakistan

Monitor Network
Resolve Client side Network & Hardware Issue
Configuration of Switch & Router
Operating system installation/ Resolve Software Hardware Problems
CCTV Camera Monitor

公司标识
Networking
Shifa International Hospital Ltd H8 Islamabad
Nov 2018 - Dec 2018 | Islamabad, Pakistan

1 month,1 week internship at shifa international hospital h8 islamabad
Experience Gained
.Network Monitor
.Configuration Of switch ,Router
.Connector Connect, Wire Trace

学历

Hazza Institute H9 Islamabd
短课程, ‎
Networking, Cyber Security
Incomplete
2022
Arid Agriculture University
学士, 理工学士, BS IT‎
Information Technology
2018

技能

熟练 1st Line Support
熟练 Admin Duites
熟练 One Drive
熟练 Setting Up Printers
初学者 SharePoint
熟练 Analytical Skills
熟练 Application Networking
熟练 Basic Trouble Shooting
熟练 CCNA
中级 CCNP
中级 CCNP Security
熟练 Cisco
熟练 Cisco Networking Devices Command
熟练 Communication Skills
中级 Composition Knowledge
熟练 Computer Diagnostics
熟练 Computer Information Systems
熟练 Computer Network Operations
熟练 Computer Systems Maintenance
熟练 Control Points Knowledge
中级 Corporate Website Management
中级 Critical Skills
中级 Customer Acquisition Skills
初学者 Cyber Security
熟练 Data Management
中级 Database
中级 Database Servers Management
熟练 Domain Controller
中级 Drafting Methods
熟练 End to End Sales
初学者 ERP Software Command
中级 Ethical Decision Making
熟练 Fluent in English
熟练 Hardware Installation
熟练 Hardware Troubleshooting
初学者 Information Technology Audit
熟练 Information Technology Command
熟练 Installation and Software Configuration Skills
中级 installation Window server 2012
中级 Installation, Network Configuration of S
熟练 Installations & Configuration
熟练 Internet Troubleshooting
熟练 IP Networking 
熟练 IP VPN
熟练 IT Troubleshooting
熟练 IT Asset Management
熟练 IT Hardware Support
中级 IT Infrastructure Management
熟练 IT Networking
熟练 IT Support Responsibilities

语言

熟练 英语
熟练 乌尔都语