Quality-focused Store Manager adept at providing employees clear guidelines and targeted goals. Customer-oriented Store Manager offering over 7 years of experience in retail operations, sales, and service team leadership and profitability strategies. Organized and adept at prioritizing daily tasks and following through to achieve performance and productivity goals.
Store Manager, 02/2014 to Current
Bata Pakistan Limited - Lahore, Pakistan
 Ensured visually appealing and effective displays for the entire store.
 Maintained daily records of all transactions.
 Wrote order supply requests to replenish merchandise.
 Created and delivered weekly schedule assignments to staff members.
 Addressed and corrected sales staff communication issues in a tactful and effective manner.
 Led and motivated sales team to meet and exceed sales goals.
 Oversaw inventory tracking, management, and physical inventory counts.
 Updated store pricing, signage, and merchandising based on current promotions.
 Contributed merchandising ideas at team sale meetings.
 Delivered excellent customer service by greeting and assisting each customer.
 Resolved customer problems by investigating issues, answering questions, and building rapport.
 Provided useful product guidance to assist customers with buying decisions.
 Communicated product details in an enthusiastic and confident manner to connect with customers.
 Built a loyal customer base by delivering excellent service and making in-demand products available.
 Performed assigned projects and completed checklists in an efficient and accurate manner.
 Hired trained and supervised a team of up to 6 associates by helping them to meet daily and weekly sales goals through training and mentoring.
 Kept an eye on building premises for loss prevention and security purposes.