概要

Career Objective: To work in a challenging environment to achieve organizational and personal, professional goals.

I am good at managing people, Customer Service oriented, self-motivated, possess good Inter personal skills, Negotiation Skills, enjoy working with team, can work well under pressure, have Drafting skills, Time & Stress Management skills.

工作经历

公司标识
Call Center Operator
Madadgar 15
Mar 2017 - Oct 2019 | Karachi, Pakistan

Receive calls professionally, and forward the complaints to the concerned zone, take follow ups for complaints

公司标识
Customer Service Executive
Ufone GSM
Oct 2008 - Jul 2016 | Karachi, Pakistan

Received calls professionally to provide product information as per defined SOP's in an excellent manner and pursuaded customers to buy the products. Addressed customers'queries, provided online resolution to the complaints where necessary, took follow-ups for pending concerns and forwarded to the concerned departments for resolution as well as met quality and quantity targets while adhering to the company policies and procedures.

Got appreciation for receiving excellent customer feedback.

公司标识
International Sales Executive
Calluatics Pvt. Ltd
Jul 2008 - Aug 2008 | Karachi, Pakistan

Managed to contact prospects in USA via phone to sell online travel and tours, pursuaded them to attend free seminar, after taking appointments, generated leads for the management.

公司标识
Teacher
Elite English School
Aug 2001 - May 2003 | Larkana, Pakistan

Provided teaching services with dedication, as a Class Teacher. Major subjects I taught included: English, Science, Social Studies.

Got an Appreciation Award in recognition of my devoted services rendered for Elite English School.

学历

Shah Abdul Latif University
硕士, 艺术硕士学位, M.A‎
Bachelor of Commerce
所占比重 55%
2008
Shah Abdul Latif University
学士, 贸易学士, B.Com‎
Accounting, Business Economics, Mathematical Statistics
所占比重 56%
2001
BISE
中级/A级, 理工系(医学预科), intermediate‎
Biology
所占比重 59%
1998
BISE
大学入学/0级, 科学, Matriculation in General Science‎
所占比重 77%
1996

语言

熟练 信德语
熟练 乌尔都语
熟练 英语