Working as Assistant Manager at the Canteen Stores Department (CSD), Pakistan, I have
been candidly supporting and nurturing attitude of goodwill and customer-care
among my shop-flour staff to deliver great customer service. My more than 14 years
of experience has garnered in me the capacity to effectively manage more than 50
employees in our store in the day-to-day business of CSDs retail work along with
managing diverse portfolio-holders on the supply-chain side as well as a diverse set of
stakeholders in the customers. This has had all round improved financial performance
of the store to date.
6 Months experience in CBL (Continental Biscuits Limited) as BDM (Business
Development Manager).
Key strengths
Working as Assistant Manager at the Canteen Stores Department (CSD), Pakistan, I have
been candidly supporting and nurturing attitude of goodwill and customer-care
among my shop-flour staff to deliver great customer service. My more than 14 years
of experience has garnered in me the capacity to effectively manage more than 50
employees in our store in the day-to-day business of CSDs retail work along with
managing diverse portfolio-holders on the supply-chain side as well as a diverse set of
stakeholders in the customers. This has had all round improved financial performance
of the store to date.
Professional Experience
Assistant Manager May 2005 To Date - Feb 2019
Canteen Stores Department (CSD), Pakistan.
Key responsibilities
Effectively dealing with customer queries and complaints.
Overseeing pricing and stock control, including stock-taking & stacking.
Ensuring compliance with health & safety of both the customers & shop floor staff.
Keeping abreast of financial performance of the store.
Maximising profitability and setting/meeting sales targets, including motivating staff
to do so.
Liaising with the head office regarding customers demands for products, introduction
& promotion of new retail items and day-to-day management of the store.
Supplier dealing, Management of bulk stock, Management of Shelf Display.
Traning Record .
Inventory Management System (CSD - 2008)
Organizational Behaviour (CSD - 2011)
Cycle Count System (CSD - 2016)
Retail Management System (CSD - 2017)