概要

Searching a job in a dynamic professional organization, where I can utilize my previous experience as learn new tools and techniques for better future.__While Influential in Cultural Languages.

项目

IT Course
English Language
Computer Hardware
NUTEC - Business Ideas 2011
USAID - iMMAP

工作经历

公司标识
Customer Relations Officer
Ghazali Institute of Medical Sciences
Jul 2022 - 代表 | Peshawar, Pakistan

______________________________________________________________________________
· Student Counselling
· Ensure adherence to cut-off times and deadlines.
· Ensure right segmentation to match customer profile
· Make outbound calls to patients, referrals, and sales as needed
· Educate self on existing procedures and products
· Responds to voice mail and email in a timely manner
· Attend product training, presentations and road show events.
· Proactive self-development
· Escalates more complex inquiries to Senior Customer Service Specialist for support and       resolution
· Perform occasional duties assigned.

公司标识
Administrator
Haris Institute of Information Technology – (HIIT)
Jan 2019 - Jun 2022 | Peshawar, Pakistan

_______________________________________________________________________
·  Providing Admin Support required for the Senior Executive Office.
·  Serves as a first point of direct contact for correspondence, disposition & resolution of     all administrative & management matters.
·  Present key analytics as required by the management and manage Customer Service,  Students of all new initiatives & organizational changes.
·  Customer Service dealing / Reconcile students matters
·  Keep record upto date.
·  Contacting students for, If important message about admission / Exam etc..

公司标识
Admin & HR Assistant
Rural Empowerment & Institutional Dev: – (REPID) NGO
Nov 2024 - Dec 2018 | Peshawar, Pakistan

_____________________________________________________________________
·  Facilitating the recruitment process, lining up interviews, conducting interviews/     tests  and processing their paperwork. 
·  Implementation and facilitation of the Goal setting, mid-year and annual performance  review.
·  Processing time-sheets for monthly payroll and developing the field data for processing salaries.
·  Leave Management and maintaining the leave database in Excel. 
·  Day-to-day operational procedures of HR such as on-boarding of employees, orientation, guiding them on code of business conduct and ethics etc..
____________________________________________________________

公司标识
HR Assistant
Kurram Welfare Home – (KWH) NGO
Jan 2018 - Aug 2018 | Peshawar, Pakistan

_____________________________________________________________________
·  Personal Files Maintenance
·  Keeping Records of Personal Assessment and Feedback Forms.
·  Orientation to newly inducted employees
·  Keeping Leave Record and Attendance.
·  Reference check of newly hired employees.
·  Recruitment of New Employees, Office Administration
·  Issuing Contracts, Appointment Letters, Experience Letters and Termination Letters, while according to Senior order.
·  Up-dating of Job description of employees & Timesheet.
·  Organize Projects Functions And Events
·  Keeping Time Sheet Records.
·  Responding To General Queries and Questions from the Staff Members.
·  Responsible For Offices Maintenance.

公司标识
Owner
Career Point Institute of Skill Development – (CPISD)
Nov 2024 - Aug 2018 | Peshawar, Pakistan

_______________________________________________________________________
.  Managing Overall Institute. 

公司标识
Branch Assistant / IT Teacher
Haris Institute of Information Technology – (HIIT)
Apr 2012 - Aug 2016 | Mardan, Pakistan

_____________________________________________________________________
·  Disburses funds using manual/local warrants or petty cash and makes change according to specific instructions.
·  Files and/or removes records and reports.
·  Operates standard office equipment.
·  Performs related work as assigned.
.  Ms-Office 2007-10 / Internet 
.  Expertise on Ms-Word, Edit & Creating Template(s), Resume, Documents, Reports (as Professional), Text-Designing, Letters, & Memo etc..
.  Perfect Commands on Ms-Excel, Formulas’
.  PowerPoint, Making Presentations, Slides.
____________________________________________________________

学历

Abdul Wali Khan University.
硕士, 艺术硕士学位, ‎
International Relations
2014
HARIS INSTITUTE PESHAWAR
大专, ‎
Health, Safety and Environmental Engineering
Incomplete
2014
Abdul Wali Khan University.
硕士, 工商管理硕士学位, ‎
Human Resource Management
2011
Government Commerce College.
大专, ‎
Information Technology
Incomplete
2009
Abdul Wali Khan University Mardan
学士, 贸易学士, ‎
Business Finance
2009
HARIS INSTITUTE PESHAWAR
短课程, ‎
Computer Hardware
Incomplete
2008
Haris Institute Mardan
证书, ‎
Language (English)
Incomplete
2008
HARIS INSTITUTE PESHAWAR
短课程, ‎
Computer Typing
Incomplete
2007

技能

熟练 Administration Knowledge
熟练 Computer Skill
熟练 Customer Care Knowledge
中级 Data Gathering Analysis, Recomendation
熟练 Financial and Budgeting Skills
熟练 Group dynamics / Mobilization
中级 Identification of Research Problem(s)
熟练 Leadership and Time Management.
熟练 Monitoring and record keeping.
熟练 Operations Tasks Management
熟练 PR Campaign Management
熟练 Role Playing / Communication & Honesty
熟练 Team-working & Org: Skills.
熟练 Telephone Operator
熟练 Written Oral and Communication

语言

熟练 普什图语
熟练 英语
熟练 乌尔都语