As a Business Development Officer/General Banking Officer, I oversee daily banking operations, ensuring exceptional customer service and efficient transaction processing. I promote banking products, manage account openings and closures, and ensure compliance with regulations such as KYC and AML. With a strong focus on operational efficiency, I leverage my skills in cross-selling, risk management, and
customer relationship management to enhance service delivery and drive business growth. I am responsible for deposit mobilization and new-to-bank (NTB) account openings, consistently achieving the sales targets assigned by management.
coordinate cross-functional teams to execute projects on time and within budget for offshore clients,
implementing process improvements and tracking progress against milestones. I also identify and implement cost-saving measures through effective negotiation
and pricing evaluation, aligning initiatives with overall business objectives.
Developed a sales strategy based on market trends, leading to performance
improvements and a 34% sales increase through 15 secured partnerships. Managed multiple locations in Sindh, focusing on workforce planning and customer retention. Executed recruitment efforts and training sessions that enhanced productivity and
profitability. Prioritized client relationship building while fostering a collaborative
leadership team to implement effective structures and meet deadlines.
Sales Audit
Market Visit to 2000+ shops in order to determine the organization product categories standing
against market competitors
Analyzing organization’s general trends and improvement areas
Geo-Tagging and Mapping
Modernizing the journey plans by geo-tagging all stores
Identifying untapped regions for expansion, resulting in an increase reach and responsiveness
by 7% to 10% respectively