Researching organizations and individuals online (especially on social media) to identify new leads and potential new markets
Researching the needs of other companies and learning who makes decisions about purchasing
Contacting potential clients via email or phone to establish rapport and set up meetings
Planning and overseeing new marketing initiatives
Attending conferences, meetings, and industry events
Preparing PowerPoint presentations and sales displays
Contacting clients to inform them about new developments in the company’s products
Placing bids, developing quotes and proposals for potential clients
Negotiating and renegotiating by phone, email, and in person

• Liaising with senior staff to develop sales strategies, setting sales targets
• Compiling & analyzing sales figures
• Preparing proposals for marketing campaigns and promotional activities and undertaking market research
• Handling customers’ accounts
• Recruit and train junior sales, front desk and customer service staff
• Producing reports and recommendations concerning marketing & sales strategies for senior management
• Keeping up to date with prices, current marketing techniques and competitors
• Collecting customers’ feedback, analyzing reviews and suggesting areas of improvement

Managing a team involved in providing efficient customer service and creating a warm welcoming atmosphere for our customers, dealing with customer complaints and disputes, all inquiries in person, over the phone or via email, preparing sales strategies and reports, handling all reservations, cancellations and no-shows in line with company’s policy.