概要

I am Faraz Ahmad, a dedicated and versatile professional based in Lahore, Punjab, Pakistan, with a strong background in education, administrative work, and customer service. I hold an ADP degree in Computer Networking and have gained over 4 years of experience in teaching, along with 1 year of administrative experience. Additionally, I have 2 months of experience working as a Junior HR at Imtiaz Super Market.


In October 2021, I transitioned into the telecom sector as a Site Incharge at Cybernet (Storm Fiber), where I successfully managed operations. Most recently, in January 2024, I switched roles and joined Transworld Support Center as a Call Center Representative, where I am further honing my skills in customer support and service management.


With a diverse skill set and a strong work ethic, I am constantly seeking opportunities to grow and contribute to the success of the organization I work with.

项目

Automatic Line Following Robot

工作经历

公司标识
Call Center Representative
Transworld Enterprise Service (PVT) LTD
Jan 2024 - 代表 | Lahore, Pakistan

I joined Transworld as a Customer Support Representative. My work responsibilities include addressing customer inquiries, resolving issues, and ensuring satisfaction. With strong communication and problem-solving skills, I am committed to fostering positive client relationships. 

公司标识
Site Incharge
Cybernet PVT LTD
Oct 2021 - Dec 2023 | Lahore, Pakistan

I Worked as a Vigilance Inspector. My work responsibilities are monitoring and reporting all activities associated with Deputed Project. 

公司标识
Junior HR
Imtiaz Super Market
Jul 2021 - Aug 2021 | Bahawalpur, Pakistan

I resigned this job due to maximum job time.

公司标识
Internship in Robotics Lab
Center for Language Engineering UET Lahore
Feb 2021 - Mar 2021 | Lahore, Pakistan

I Completed three weeks of Internship period in Robotics Lab

公司标识
Teaching and administration
Ideal Science Academy
Jun 2017 - Jun 2018 | Bahawalpur, Pakistan

学历

Virtual University of Pakistan
学士, 理工学士, Software Engineering‎
Communication Networks, Computer Networks and Communication, Programming
2024
University of Engineering & Technology
证书, INDUSTRIAL TRAINING‎
Mechatronics
Completed
2021
Govt. College of Technology Bahawalpur (Punjab Board of Technical Education Lahore)
大专, Telecom Engineering‎
Telecom and Networking, Telecom Communication, Telecom Networking
Completed
2020
Govt. Post Graduate College bwp
中级/A级, 计算机科学学生, Ics‎
Computer Science, Mathematics, Physics
2017
The Central public high School
大学入学/0级, 科学, ICS‎
Physics, Mathematics, Computer Science
所占比重 60%
2015

技能

熟练 Admin Operations Management
初学者 Adobe in Illustrator
初学者 Bootstrap
熟练 Communication Skills
熟练 Computing
中级 Conservation Awareness
中级 Content Management
初学者 Coordination Skill's
熟练 Customer Handling
初学者 Customer Oriented
中级 Exceeding Targets
熟练 Graphic Deisn
熟练 Handling Assignments
初学者 HTML5 
中级 Italian Cooking
熟练 Legal Affairs Management
初学者 Negotiation Skills
熟练 Office Support
熟练 Problem Solving Skills
中级 Reporting
熟练 Result Oriented
初学者 Risk Management
中级 Social Media Optimization
熟练 Social Media Strategies
熟练 Strong Communication
中级 TEACHING COMPUTER SCIENCE
熟练 Time Management 
中级 Transactions Management
初学者 WHRPP
初学者 WP CLI
熟练 تخصيص المركبات

语言

熟练 英语
熟练 旁遮普语
熟练 乌尔都语

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