概要

I have more than 15 year professional working experience in hospitality sector in different countries including Middle East, UK & Pakistan aswell. I have performed at Managerial level.

项目

Pre-Opening of Resort

工作经历

公司标识
General Manager
ICONIC Hotel & Restaurant
Jun 2019 - 代表 | Lahore, Pakistan

Major Responsibilities: -
Ø  To manage all the operations of the Hotel & Restaurant as well
Ø  To make budgets and to plan how to achieve the plans within the available resources.
Ø  To conduct weekly meetings of all the department heads and then to present the report to the Chairman about weekly progress and activities.
Ø  To market the property on social media and to advertise by using personal links in and outside Pakistan.
Ø  To attend the conferences and to represent the company.
Ø  To deal direectly with Corporate Clients/Organizations.
 Ø  To conduct the hiring & trainings of Staff in co-ordination with HR Department.
Ø  To Review the Customer Reg. Card on daily basis and make a weekly analysis
 Ø  To liaise with Sales Team and local authorities as well.

公司标识
General Manager
Pine Park Hotels and Resorts
Jun 2017 - Mar 2019 | Lahore, Pakistan

Major Responsibilities: -
Ø  To look after the whole resort (biggest resort in the valley) including 76 rooms hotel & 2 restaurants
Ø  To train the team on front-house as well as back-house by having weekly meetings with all the departments.
Ø  Event Management
Ø  Vendors Management
Ø  To take quick action on customer’s feedback/complaints
Ø  To arrange Inductions/Trainings for Managers & New Staff
Ø  Promoting the hotel using different marketing campaigns, social media tools and innovations.
Ø  To make and manage the contracts/bookings  with EXPEDIA & BOOKING.COM
Ø  To check the competitors and then make the revenue/marketing policies accordingly
Ø  To make the plans to achieve the targets (Marketing/Financial)

公司标识
General Manager Madinah Hotels
Lala International
Nov 2014 - Mar 2018 | Madinah, Saudi Arabia

公司标识
Club Manager
Sukhchan Wellness Club
Nov 2012 - Oct 2014 | Lahore, Pakistan

学历

London College of Computing and Management Sciences
大专, ‎
Management
Completed
2005
American International University Lahore
硕士, 工商管理硕士学位, MBA‎
Management
1999

技能

熟练 basic computer usage
熟练 Ability To Work Under Pressure
中级 Accounts Manager
中级 Acute Financial Management Skills
熟练 administration and Management
熟练 Administration Knowledge
熟练 Administrative Assistance
中级 Advocate of Teamwork
熟练 Aesthetic Procedures Knowledge
中级 Agency Relationship Management
中级 Analytical
中级 Attendance Management
中级 Bartending
中级 Benefit Cost Analysis
熟练 Booking Events
熟练 Branch Administration Skills
中级 Branch Operations
熟练 Broader Understanding Of Business Operations
中级 Budget Monitoring
中级 Budgeting
中级 Budgeting & Forecasting
中级 Business Building Strategies
熟练 Business Development Strategies
熟练 Business Strategy
中级 Business Strategy Formulation
熟练 Cafe
熟练 Cafeteria Management
中级 Charismatic Leadership
中级 Cinema Operations
熟练 Client Dealing
中级 Commercial Awareness
熟练 Communication Skills
熟练 Communiction Skills
熟练 Conflict Management
熟练 Conservation Awareness
熟练 Convincing Power To Book Functions
熟练 Cooordination Skills
熟练 Coordination Skilla
熟练 Core Professional Strengths
熟练 Customer Acquisition
熟练 Customer Satisfaction Management
熟练 Customer Service Excellence
熟练 Customer Service Skills
熟练 Customer Service Systems
熟练 Customer Services Skills
熟练 Daily Operations Management
熟练 Database Impact
熟练 Database Management 
中级 Digital Marketing
中级 Drafting Policies

语言

熟练 乌尔都语
熟练 英语
中级 阿拉伯语