Efficiently utilized Busy Accounting software to generate bills and invoices. 
Dealing with customers both face to face and over the phone, providing excellent customer service and efficiently taking their orders.
Maintained various spreadsheets using MS Excel, ensuring accurate and up-to-date information.
Followed 5S checklist to organize and manage stock effectively.
Recorded daily expenses in the Petty Cash Book, ensuring transparency and accuracy.
Maintained outward gate pass report, ensuring proper documentation and adherence to company policies.
Recorded customer sales return items, maintaining accurate records and ensuring appropriate follow-up.
Transferred data from paper formats into database systems, ensuring accuracy and efficiency.
Supervised and monitored the daily activities of helpers, ensuring they performed their duties effectively. 

Capture the complete customer journey, from entrance to exit, ensuring a seamless experience.
Generate reports on employee idle time and time theft, identifying areas for improvement. 
Monitor employee compliance and non-compliance, taking appropriate actions as necessary.
Ensure adherence to rules, regulations, and safety compliance to maintain a secure environment. 
Handle shifts on supervisor's week off, addressing various software issues through the internal support email. 
Report camera-related issues such as camera angles out, camera blur, camera down, camera flicker, camera requirement, camera time not synchronized, DVR slowness, and DVR time not synced to the IT support team.
Proficiently operate different DVR systems including Hikvision DVR, Hikvision 42000 Lite DVR, Smart PSS DVR, ADT Video View DVR, Revo Remote Pro DVR, Samsung DVR, and Smart Viewer 3.0 DVR