I am a young & passionate supply chain person with interest in customer interaction through various direct & indirect touch points. I have diversified professional experiences in Supply Chain, Banking & Customer Services with proven track record of bottom line delivery, people management, working in managing cross-functional teams to deliver professional & personal excellence.
Responsible for carrying out local i.e. planning, sourcing, PR processing, negotiation, purchase order and follow up.
• Source new vendors & evaluate on the basis of performance.
• Keep a close liaison with relevant HOD during the purchase process.
• Preparation and review of contracts, Propsals and vendor agreements according to given specifications.
• Follow up with the finance department for timely payments to suppliers/vendors.
• Visit factory to improve routine coordination with the site staff.
• Submit the progress report of completed tasks and take advice (if necessary) on current issues beyond his jurisdiction or unable
to perform due to any reason.
• Ensure the documentation records of all processes need to be documented with the concerned person.
• Collect information about the required items through available means of communication.
• Float price inquires to the suppliers through available sources of communication or visiting the supplier.
• Visit market for purchase or time to time for general survey.
• Coordinate between user and supplier to ensure the fulfillment of requirements of user department.
• Verify the contents of Purchase Order in respect of calculation of price and terms and condition.
• Follow up the purchase order till the delivery of items and invoices of supplier.
• Create RFQ’s .
• Research potential vendors
• Compare and evaluate offers from suppliers
• Negotiate contract terms of agreement and pricing
• Track orders and ensure timely delivery
• Review quality of purchased products
• Enter order details (e.g. vendors, quantities, prices) into internal databases
• Maintain updated records of purchased products, delivery information and invoices
• Prepare reports on purchases, including cost analyses
• Invoice handling
• Payment processing to vendors.
• Other task assigned by the Manager Purchase
Meets all the service standards and indicators of 100% courtesy and 100% accuracy.
• Increasing the IVR utilization of the unit tying into all unit goals.
• Ensuring all the customer problem queries are resolved in the minimum possible time frame & provide end-to-end follow-up for
the same.
• Processing all transactions in TAT.
• Ensure adherence to Service Level Agreements and Key Control Standards.
• Keep updated on product/ workflow procedures & ensure full compliance with operational risks/ control.
• Converting opportunity of sales to enhance and strengthen customer relations to deliver revenue as per country Sales to Service
Agenda.
• Ensuring Compliance Risk and Money Laundering Prevention Requirements
• Ensuring strict compliance with Group, Central Bank rules & regulations.
• Issue purchase order to supplier and inform the purchaser to collect material from market
• Coordinate with incoming store officer for daily material receiving from local market and mention purchase order on delivery.
• Keep record of material received in purchase order and do follow up of purchase order
• Keep follow up for GRN and inform incoming store officer for any delay in GRN
Exposure of Branch banking operations.
• Client due diligence, opening of client accounts, handling client queries and complaints
• Processing clearing / collection transactions and maintaining records.
• Handling the cash transactions, cash deposit, withdrawal, recoveries and reconciliation.
• Safe keeping of cash and cash equivalents, preparing accruals, prepayments and accounting documents, cash flow projection for
disbursement and operating expenses, bank accounts & fixed assets records and reconciliations.