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Tayba Yusuf
cso
ZongCMPak - Islamabad, Pakistan
概要
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints
- Problem-Solving Skills
- Product/Service Knowledge
- Client Services & Customer Support
- Accountable for facilitating delivery of hassle free services to visiting customers and prospects that meet or exceed customer’s expectations.
工作经历
cso
ZongCMPak
Feb 2019
- 代表
| Islamabad, Pakistan
Working with a team of CSRs and other departments to find appropriate solutions.
Escalating queries and concerns.
Attentiveness and patience.
Time-management skills.
Ability to answer a high volume of calls and/or emails daily.
Teaching
Allied School Banigala Campus
Mar 2014
- 代表
| Islamabad, Pakistan
学历
National University of Modern Language (NUML)
硕士,
艺术硕士学位,
MA English Language Teaching
English Language Teaching
CGPA 2.8/4
2016
技能
中级
Ability to Maintain Professionalism
熟练
Ability to Promote a Positive Image of the Bank
初学者
Accounts Software Command
中级
Aseptic Technique Knowledge
熟练
Call Handling
熟练
Client Dealing
初学者
Commercial Real Estate Knowledge
中级
Communication and Interpersonal Skills
熟练
Communication Skills
中级
Computer Proficient
中级
Computer Skill
中级
Configuration Switches
熟练
Conservation Awareness
熟练
Cooordination Skills
中级
CSS
熟练
Customer
中级
Customer Relation
熟练
Customer Services
中级
Decision Making
中级
Email Writing Skills
熟练
Exceptional Communication Skills
中级
Flexibility
中级
Good Communicator
中级
Good English
中级
Handle Applications by accurate complete
中级
Handle Stressful Situations
熟练
Handling Assignments
中级
Legal Documents Management
中级
Management
初学者
Media Production
中级
Microsoft Office 1
中级
Microsoft Office Suite or Similar
中级
MS Office
中级
Network Infrastructure Enhancement
熟练
Official Tasks Handling
中级
Persuasion Customer
中级
PR Campaign Management
中级
Presentation Skills
中级
public re
中级
Pursuing News Stories
中级
Quality Control Cutting
中级
Quality Control Printing
中级
Social Media Strategies
中级
Tbricklaying
熟练
Team Player
中级
Technical Support Experience
中级
Time Management
熟练
Vendor Relations Management
语言
熟练 乌尔都语
中级 英语