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概要
As a dedicated professional, my career objective is to leverage my unique blend of skills as a call center agent and travel agent to provide exceptional service to clients. With a proven track record in customer interactions, I aim to seamlessly assist travelers in their journey planning, addressing queries with patience and expertise. By merging my adeptness in problem-solving and communication from call center experience, with my passion for crafting memorable travel experiences, I aspire to create tailored itineraries that exceed expectations. With a customer-centric approach, I am driven to ensure each traveler's needs are met efficiently, leaving them with a sense of satisfaction and trust. My goal is to contribute to the growth of a dynamic agency by offering a comprehensive skill set that spans both domains.
工作经历
Senior Sales Executive
A skilled call center agent with a friendly demeanor and exceptional communication abilities. Diligently addresses customer inquiries and concerns with patience and empathy, ensuring swift issue resolution. Proficient in navigating complex software systems to provide accurate information and process requests efficiently. Consistently maintains a professional and positive attitude, contributing to a pleasant customer experience. Committed team player dedicated to achieving service excellence and maintaining client satisfaction.
Travel Consultant
A dedicated flight travel agent specializing in curating exceptional air travel experiences. Expertise in sourcing the most convenient and cost-effective flight options for clients, tailored to their schedules and preferences. Proficient in handling complex itineraries and adept at resolving booking-related issues promptly. Committed to delivering a smooth journey from takeoff to landing, ensuring customer satisfaction at every altitude.