Meticulous and efficient qualified professional with experience and strong motivation to excel. Eager to boost clients retention. Capable to complete complex and sensitive tasks in time. Dependable and organized team player with strong communication skills. Proficient in building strong relationships with peers and clients on across all levels of organization through excellent customer service skills.
• A social media freelancing webpage educating people about psychological issues and offering counseling services: Individual counseling, group therapy, Psychology workshops, employee evaluations, time and stress management.
• Gained 1200+ followers and likes in four weeks. Counselling multiple individuals with respect to their personal and professional concerns.
• Facilitate classes on Sociology, Business Ethics, Business Report Writing, and Psychology.
• Develop and accomplish “The Science of Success” to professionally and academically counsel students to achieve their short and long term personal and professional goals.
• Provide educational guidance and assistance to students by discussing appropriate pathways to stated goals. Educate new and continuing students in identify programs about course planning and registration processes.
• Understand curricular requirements, provide guidance during course selection, and help them identify other meaningful educational experiences.
• Evaluated and delivered materials for the students to improve various aspects of the subject, as well as researched and investigated new sources to ensure up-to-date and accurate materials.
• Led business administration classes: Organizational Behavior, Business Ethics, Business Report Writing, Communication Skills, and Personality Grooming.
• Helped the Mass Communication and Media Sciences Department with seminars.
• Actively involved in extracurricular events and represented Greenwich University at Pakistan Development Update 2017 and Transparency International. Moreover, counsel students to maximize potentials to gain their goals.
• Coordinated and submitted graduate applications; reviewed student requests for course overload, independent study requests, and course substitution forms.
• Examined inventories to determine how to increase inventory turns, reduce waste, and to optimize customer service.
• Recorded, reviewed, and compiled operations records under the guidelines of TCEQ.
• Sustained and accomplished security inspections on equipment.
• Maintained daily logs and financial records.
• Supervised compliance with health and fire regulations regarding food preparation and serving while maintaining dining facility.
• Prepared bank deposits as well as coordinated assignments of cooking personnel to ensure economical use of food and timely preparation.
• Investigated and resolved complaints regarding food quality, service, or accommodations.
• Facilitated Criminal Justice classes related to Terrorism, Constitutional History, Ethics, Juvenile Delinquency, Corrections, Organizational Effectiveness, Private Security, Organizational Behavior, Professional Development, Business Communication, Interpersonal Skills, and Effective Business Strategies.
• Proficiently described concepts using planned lessons, assignments, and targeted discussions, and evaluated students’ knowledge and performance competency level to recommend suggestions.
• Established syllabus and overall course structure, and administered all grades. Counseled students to maximize performance.
• Courses taught: Business Strategies, Business Development, Organizational Behavior, Interpersonal Skills, Problem Solving, Cyber Crimes and Computer Forensics, Transportation Security, Crime Scene Investigation, Criminology, and Criminal Investigations.
• Established syllabus and overall course structure, including weekly lab practicum, and administered all grades.
• Administered and assessed students and helped them with gainful employment; delivered individual therapy sessions to students on academic probation; displayed knowledge of criminal justice system
• Led business administration classes, and facilitated classes on English communication, grammar, and the art of public speaking.
• Successfully scheduled, provided, and established high quality learning opportunities for the students to achieve learning goals, in accordance with the college mission and values.
• Examined workers’ compensation claims for AIG, Disney, NBC Universal, and St. John Knits.
• Achieved criminal background checks and EDEX searches to determine prior claims; Used advanced equipment for surveillance and directed investigations for litigation purposes.
• Reviewed medical and legal reports to determine the extent of liabilities, and negotiated claims settlements to avoid litigation's.
• Achieved undercover operations and executed integrity checks to find evidence on cheating spouses; wrote case summaries and comprehensive reports to document investigations, and testified in courts to report findings to protect the legality of investigations.
• Inspected workers’ compensation claims; led pre-employment background check to mitigate potential claims.
• Performed investigations to protect entertainment industry from piracy and potential copyright infringement
• Led federal anti-piracy and integrity investigations to illegal broadcasting of sporting and pay-per-view events at sports bars and other public venues
• Examined internal and external thefts including vendors’ frauds; performed mystery shopping to find procedural discrepancies and determined security risks
• Accomplished covert surveillance of areas susceptible to loss such as loading docks, distribution centers, and warehouses.
• Achieved, hired and trained 28 security personnel; established and executed training manuals; designed security policies as well as recommended security upgrades.
• Monitored facilities and personnel, patrolled the facilities, and reported all incidents to local law enforcement agencies and to the supervisors.
• Prepared overall security plans and managed security operations of organization, including assignments and staffing.
• Constantly monitored assigned area to ensure complete security from any imminent threats.
• Scheduled personnel for various branch locations; balanced daily cash deposits with zero error rate
• Trained newly hired employees and proctor customer service related employment tests; reported daily events to operations manager as well as uploaded the daily reports for the corporate office.