I have worked in this company Junior Database Manager. My basic responsibilities are to import new data (Hunting and extraction of new data from different sources like website or public directories) to CRM and manage all the existing data. Working on Apollo for new leads which will help us to improve company ROI as well as managing Monday.com dashboard regarding completion rate of project.
Using Microsoft Teams for basic communication. Managing a team of Freelancers from 8 to 10 and also managing their weekly performance report as well as maintaining all the record of Freelancers so they will paid timely.

iCrowdNewswire is a Press Release distribution company based in USA while working from Pakistan. Core responsibilities of me is to provide supports on chats and if so needed on calls then we provide support through skype calling in rare cases.
Primarily responsible for
Management of the company's backend (WordPress).Analyzing the processes and streamlining operations for higher productivity.

Uploading blogs and creating user-engaging landing pages.
Uploading Articles, Research Reports, and Press Releases
Making Invoices on WordPress
Making Invoices on Zoho Books
Managing, Collaborating. Training & Communicating with all stakeholders as needed Creation of landing pages however graphics team designs the ad creative.
Checking compliance of the work with regards to the policies of Google.
Setting up and following the current Email campaigns.
Managing Jira to ensure all queries of sales and customers are well responded to.
Quality Assurance of the master distribution reports on Jira to make sure they are properly made and ready to be sent to the client.
Content marketing includes link insertion and do-follow links from various partners. Making reports of the publications. Making reports of all the Links.
Representing and defining operations as the base part of a PR agency and with new ideas and projects, integrating different processes to make it less complicated and challenging and providing the best services to our partners as well.
Working with Australian partners of MediaNet (medianet.com.au) with the targeting and the process social media campaigns as well as the PRs.
Working with LexisNexis and ALM to ensure their clients best publication and social media campaigns.
Attending and working on multiple projects of iCrowdNewswire.
Working on Zoho CRM and Taking care of the billing side Also working with SM team to take care of multiple ad driven projects.
Managing JIRA to ensure the queries regarding all the departments are taken care of i.e. (Sales, SM etc.) also taking care of the Q/A.
Also managing the JIRA queries of our partner projects.
Using CRM for managing all data including our daily publication Record, Jira, Coupons, Partners and all records updates.Primarily responsible for Management of the company's backend (WordPress).
Analyzing the processes and streamlining operations for higher productivity. Uploading blogs and creating user-engaging landing pages.
Uploading Articles, Research Reports, and Press Releases
Making Invoices on WordPress Making Invoices on Zoho Books
Managing, Collaborating. Training & Communicating with all stakeholders as needed Creation of landing pages however graphics team designs the ad creative.
Checking compliance of the work with regards to the policies of Google.
Setting up and following the current Email campaigns.
Managing Jira to ensure all queries of sales and customers are well responded to. Quality Assurance of the master distribution reports on Jira to make sure they are properly made and ready to be sent to the client.
Content marketing includes link insertion and do-follow links from various partners. Making reports of the publications.
Making reports of all the Links. Representing and defining operations as the base part of a PR agency and with new ideas and projects, integrating different processes to make it less complicated and challenging and providing the best services to our partners as well.
Working with Australian partners of MediaNet (medianet.com.au) with the targeting and the process social media campaigns as well as the PRs.
Working with LexisNexis and ALM to ensure their clients best publication and social media campaigns.
Attending and working on multiple projects of iCrowdNewswire.
Working on Zoho CRM and Taking care of the billing side Also working with SM team to take care of multiple ad driven projects.
Managing JIRA to ensure the queries regarding all the departments are taken care of i.e. (Sales, SM etc.) also taking care of the Q/A.
Also managing the JIRA queries of our partner projects. Using CRM for managing all data including our daily publication Record, Jira, Coupons, Partners and all records updates.
Skills: Jira · Zoho CRM · Google Analytics · Press Releases · Microsoft Word · Microsoft Excel · Operations ManagementSkills: Jira · Zoho CRM · Google Analytics · Press Releases · Microsoft Word · Microsoft Excel · Operations ManagemenT 
Working as CSR in USA based company to resolve customer queries regarding Our Product using Zoho sales iq for taking chats and resolving issues with the help of tech team or editorial team and my Managers.

Fleet management tracking of all vehicles in fleet with corporate sector and also handling of duties assigned with companies and to provide servuces of transporation at give time via email on call with a centralized system

• Performed duty as Branch Head/Operations Controller/Customer Relationship/officer/Administration.
• Communication with client of Companies e.g. Engro Foods, IBM, NATIONAL FOODS, SHELL PAK, Unilever etc.
• Arrangement of pick and drop of on call via email on outlook
• Manage duties of drivers as per schedule of clients
• To send invoices on daily/weekly basis to head office
• Communication with Line manager/Operations manager on daily basis regarding management of work
• Assign duties to drivers with clients as per duties
• Daily attendance of drivers and operational staff to H.O via outlook
• Weekly meeting with management via Skye on phone regarding future plans.
• Weekly meeting with drivers to tell about client services and management report about all operations.
• Communication directly with client on ms outlook
• Daily check and balance of all fleet vehicle e.g. /car oil change, air filter, oil filter and physical checkup on daily basis and preparation of report as per log book of every car.

• HR related documentations for new Joining’s & their orientation as per HR Policy. Bank account opening form procedure etc.
• Taking HR related follow-ups with Head Office, medical claims updates and follow-ups.
• Keep Guests reservations with local guest houses/Hotels etc. Daily Status update for company Guests House.
• Coordination with seniors to schedule their meeting with clients & other tasks.
• Performing all admin related tasks like Management of New Hiring, Management of Guest House and to co-ordinate with vendors.
• Conference Room Booking and arrangements.
• Updating all non-management staff / wages staff attendance on Portal, keep record expense claims, Generate Monthly Overtime of NMS(Non management staff).
• Communication on M.s Outlook with HR and senior staff members.

• Performed duty as Personal Loan Processing Officer as well as Recovery of Personal Loan or Collection Officer.
• Collecting information regarding loans recovery on telephone.
• Take all the information of customer form software named ECIB, Data check and calculation of loan on DBR (Debt Burden Report).
• Telephonic communication with customer for consent.
• Daily sent those complete documents to HR for further processing.
• Maintain detailed record sheet on daily basis.
• Record keeping of customer complete report.
• Meeting and trainings for promotion of Personal loan.

• Maintain daily worksheet to assign duties to staff
• Maintain daily sheet of receivables and payables of company
• Provide necessary information to client about water proofing
• Record maintenance of all clients in soft and hard form
• Maintain record of warehouses about receiving and delivery of water proofing material
• Disbursement of monthly salaries + commission to all staff members

• Performed duty as PS to ambassador
• Taking English test and interview for evaluation of Accent(Assessment of Spoken English)
• Telephonic communication with clients for appointments
• Worked on a Software named ”WERKEN” for visa processing
• Visa issuance to a client after approval from ambassador
• Record maintenance of all clients in soft and hard form