概要

Dedicated, resourceful and versatile professional customer support in visa services . Effectively listening problems of applicant and guide procedure. Perform multiple task simultaneously with heavy work load. On rotation perfom operational task checking and ensuring requirements of visa application, enter applicant information in databases, biometric enrollment, scanning of visa application, making daily, weekly and monthly reports and quality check of visa application.

工作经历

公司标识
Phone Banking Officer
National Bank of Pakistan
Nov 2019 - Jun 2020 | Islamabad, Pakistan

Respond to customer's queries on account balance, deductions, statements, and charges.Provide information about banking products and loansResolved customer's complaints and performed ATM card activation and deactivation.Ensure customer satisfaction and provide professional customer support

公司标识
Customer Service Executive
Gerrys International
Dec 2015 - Aug 2018 | Islamabad, Pakistan

Dynamic and versatile customer service in visa services.
Perfom multiple task in visa processing department like arrangement of docment as per requirement by high commssion and data entry of applicant in electronic visa system.
On rotation perform multiple task like quality check, biometric enrollment, scanning of visa application. Make daily, weekly and monthly reports and perform operational work at back end.

公司标识
Teacher
The Educators School
Mar 2014 - Dec 2015 | Rawalpindi, Pakistan

I work as a Montessori teacher.

公司标识
Information Officer
Rawalpindi Model College Of Commerce
Sep 2013 - Feb 2014 | Rawalpindi, Pakistan

Greet visitors and perform all administrative task.
Provide information about admission and maintain record of students manually and in computerized.
Maintain various ladgers related to students activities.

学历

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学士, , ( B.Com )‎
Accounting
所占比重 55%
2013
Scholars Cantt College
学士, 贸易学士, B. Com‎
等级 C
2013

技能

中级 Academic Administration
中级 Academic Consulting
中级 Accounts Administration
中级 Admission Handling
中级 Admissions Counseling
中级 Adobe Photoshop 
初学者 Air Ticketing Knowledge
中级 Amazon Operations Management
中级 American Incessant
初学者 Answering Inquiries
中级 Aseptic Technique Knowledge
熟练 Attendance Maintenance
初学者 Aviation Policies
中级 Bank Management
中级 Bank Statements
中级 Binding Knowledge
中级 Branch Banking
中级 British Accent
中级 Business Development
中级 Business Development Process
中级 Business Development Skills
中级 CAB
中级 Cab Controlling
中级 Call Handling
熟练 Call Routing
中级 Career Advisory
中级 Career Counseling
中级 Career Counselling
中级 Chat Support Skills
中级 Clain Management
中级 Client Attraction
中级 Client Coordination
中级 Client Correspondence
熟练 Client Dealing
中级 Client Derailing
中级 Client Followup
熟练 Client Interaction Management
中级 Client Managing Skills
熟练 Client Relationship
熟练 Client Relationship Management
中级 Client Support
中级 Cold Calling
中级 Collections Handling
中级 Communication Skills
中级 Communication for Development
熟练 Communication Sklls
中级 Complaint Handling
中级 Computer Proficient
初学者 Confidentiality
熟练 Conservation Awareness