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概要
Successful account manager with over 2.5+ years of experience working in sales and management. 1+ year of experience in Healthcare as a front desk operator. Enthusiastic and outgoing sales professional who enjoys working with people and providing insightful and honest product information to interested consumers. Expert at enhancing customer experience by utilizing professional techniques such as assisting with generating new business and identifying ways to enhance customer profits while proactively monitoring customer issues and resolving them effectively.
项目
工作经历
Senior Client Relations Associate
Answer around 50-60 calls every day, helping patients with questions about appointments, medicine refills, and other health concerns.
Schedule, cancel, and reschedule appointments for patients as needed, ensuring their appointments are coordinated efficiently.
Enter patient information, like insurance details, into the system accurately to make sure everything is up-to-date.
Check patients' insurance to see what their benefits cover, making it easier for them to get the care they need.
Handle electronic medical record (EMR) systems proficiently, accessing and updating patient information securely.
Fax documents when necessary, ensuring prompt transmission of important information for patient care and administrative purposes.
Work well with the team, keeping in touch with them regularly to make sure everything runs smoothly.
Handle lots of tasks quickly and professionally, making sure patients get what they need and the healthcare team can work effectively.
Sales Manager
Achieving growth and hitting sales targets by successfully managing the sales team. Designing and implementing a strategic sales plan that expands company's customer base and ensure it's strong presence. Managing recruiting, objectives setting, coaching and performance monitoring of sales representativesPresent sales, revenue and expenses reports and realistic forecasts to the management team.Identify emerging markets and market shifts while being fully aware of new products and competition status
Account Executive
Account Executive Manage complex sales-cycles, and present to decision makers the value of our full suite of applications. Customarily and regularly engaged with decision makers at client facilities in performing primary duties. Promptly resolved all customer requests, questions and complaints. Manages to probe for customer pain-points and identify new sales opportunities navigating complex organizations to find and influence key decision makers. Developing and maintaining relationships with key decision-makers, customers and stakeholders. Maintained knowledge of current sales and promotions, policies regarding payment, exchanges, and security practices.
Data Generation Team Leader
Manage the given team and collected the provided data and forward it to the company.Make reports and spreadsheets to organize the company staff and storage.Manage the team of 8 people and rectifying their errors. A professional in charge of guiding, monitoring and leading my entire team
Sales Coordinator
I was assigned to Identify potential contacts and generating leads accordingly as well as provide customers with after sales report. It required to prepare quotations and update them. Marketing products through calls and emails was required as well
Sales Merchandiser
Responsible for the promotion and selling of the product. Kept detailed, organized and accurate inventory records. Increased sales through effective and proactive communication and attention to detail. Increased overall sale for the store by 75 percent for current quarter compared to last year
