概要

Accomplished Professional over five year of experience in Insurance underwriting,
Pre-authorization and Customer Services. Proficient in Corporate Operations.
Expert in managing complex environment, coordinating services and responsible for
seamless execution of daily departmental matters.
Looking for next step opportunity to manage its operations to facilitate individual
and organizational growth.

工作经历

公司标识
Senior Officer IGI General Insurance
IGI general insurance
Mar 2022 - 代表 | Lahore, Pakistan


Preparation of reports to share the progress and performance.
To coordinate with recovery team and other stake holders in case of any financial 
disputes between banks and customer.
To coordinate with underwriting department for motor insurance and claim
department.
Data analysis of insurance and tracker renewals policies on monthly basis. 
To insure strong relationship building between linked departments.

公司标识
Officer Health Insurance (Medical Approvals)
IGI General insurance
Jul 2019 - Sep 2020 | Lahore, Pakistan


Collaborate with UW, claims and other department to solve complex cases.
Prepare reports on claim approvals and denials.
Consult with Doctors to obtain additional information or clarification.
Approve or deny claims based on medical necessity, policy coverage, and guideline.
To handle customer’s and network hospitals complaints amicably

公司标识
Claims Officer -Health Insurance
Adamjee Insurance Company Limited
Jul 2018 - Jul 2019 | Lahore, Pakistan


Make deductions of all irrelevant/non-medical items. 
Communicate to clients/branches about queries in claims.
Processing of the Reimbursement claims from initial entry to settlement and 
payments to respective clients.
Evaluate, examine, calculate and process medical claims received from network 
hospitals and clients. 
Maintain MIS daily claim lodged. 
Ensure claims are legitimate and settlements are made in line with company 
practices and procedures. 
Liaise with doctors and other related individuals for clarity on claims lodged. 
Make sure that all client as well as hospital queries are adequately answered. 
Investigate client’s complaints against medical providers and take necessary 
steps to promptly solve matters. 
Any special task assigned by manager

学历

University of Michigan-Online Course
证书, ‎
Leading Diverse Team & Organization
Incomplete
2024
University of the Punjab
硕士, 工商管理硕士学位, MBA‎
Insurance And Risk Management
2019

技能

熟练 Adaptive Management
熟练 Client Relationship Maintaining
熟练 Commuication Skills
熟练 Communication Skills
熟练 Customer Suport
中级 Marketing Knowledge
初学者 Multi-Cultural Team Management
熟练 Relationship Management
熟练 Statistical Data Analysis

语言

熟练 英语
熟练 旁遮普语
熟练 乌尔都语