Requirement meetings with clients to understand and analyze business requirements/processes.
Creating functional design documents.
Draft detailed and actionable user stories.
Product documentation and writing improvements.
End to end involvement from requirement gathering phase, design, implementation, testing and deployment.
Test design review, feedback, and follow-up with dev team.
Establish and maintain the timelines of the deliverables.
User Acceptance Test (UAT), regression testing, exploratory testing, re-validation, Go-Live sign-offs.
Conducting training sessions, go-live activities and providing post implementation support.

Documenting requirements, creating functional design documents.
Project tracking/ follow-up with dev team.
Create detailed and well structured test cases and test plans.
Regression testing, black box testing, stress test and risk analysis.
Examine product functionality, usability and user friendliness.
Finding bugs and creating tickets.
Providing feedbacks and recommendations to developers on software functionality and usability.

Basic purpose was to verify customer data and capture their interests in a product or service so that we could provide them beneficial health, auto and life insurance plans and develop sales pipeline.
Helped in improving communication skills and marketing skills.