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概要
Responsible and dependable Customer Sales Representative with 7 years’ progressive experience with Captain PQ Chemcical Industries. Highly skilled in performing office support duties such as providing information to the public, receiving payments and addressing customer complaints. Demonstrated ability to ensure that appropriate changes are made to resolve customers’ problems and refer customer grievances to designated departments for further investigation. Proficient in Autodialing systems such as Predictive dialers and Automated attendant systems. Areas of expertise include:
– Customer relationship management
– MS Word, Excel, Outlook, Finosys Software, Networking
– Customer account creation .
工作经历
