Detail-oriented, enthusiastic and innovative business strategist specialist with experience in business intelligence, project management, KPI Dashboards, B2B, data mining and corporate strategy. Skillfully identify key business drivers, develop financial models following business dynamics, perform data analysis SPSS and implement business operational plans. Well-versed in conducting solid market research and customer surveys, evaluate methods for data collection and measure the effectiveness of marketing programs and strategies. Adeptly organize data in statistical tables, develop annual market research plans and manage annual budgets, provide recommendations on maximizing business opportunities. Dedicated and resourceful team player with exceptional skills in establishing relationships with client, management and team. Expert at training and mentoring team by evaluating performance and implementing best practices for the system.
Leading Regional Office Team (07 members) to fulfill all related task of Regional Office Operations, which includes:
· Process purchase orders and provide leadership and direction for all on-site employees under supervision. Manage all regional marketing activities for the group; ensure coaching and performance evaluations for all staff members.
· Increase sales revenues by conducting market research, identify new opportunities by product and customer development. Supervise the complete operations of the company’s in-house distribution activities.
· Perform submission of quotations, assure negotiation with customers, order finalization and processing of orders. Check periodical reporting, analysis and sales forecast for the group owners; observe safety and security procedures.
· Designed, developed, and implemented new systems and modified existing ones. Managed MIS of receivables of various clients. Recorded hardware inventory and ensured compliance with legal software requirements.
· Supervised troubleshoot errors and shortcomings in the functioning of the management information systems. Oversaw overall correspondence and drafting of contracts and other documents as desired.
· Prepare tender documents, pre-qualification of contractors, floating of tenders and scrutiny of tender documents; mapped new processes and procedures and revised existing procedures and processes by assisting clients.
· Prepared complete record of assigned tasks. Extracted information on demand and presented data in statistics format on the consent of the chief analysts; Coordinated input from internal vendor database into consolidated reports.
· Managed annual budgeting of the department under the supervision of a divisional head. Liaised with the finance department and made certain the MIS department functions within the budget restrictions.
· Oversaw department, team efforts and measurement of work efficiency. Checked analysis, receivables account and performance of debt collection activities; ensured data enhancement initiatives are appropriately prioritized.
· Developed cost estimates under the guidelines provided by the Engineers & other supporting personnel. Maintained a complete record of assigned tasks & achievements. Conducted file transfers to internal and external business clients.
· Examined all sort of letters, emails, memos, invoices and other documents as desired. Determined causes of computer errors and propose diagnosis. Provided necessary changes in computer operating systems and related records.
· Performed preventative measures and maintenance of electronic devices related to computers such as keyboards, monitors, disk drives, etc. Prepared tender documents, pre-qualification of contractors and scrutiny of bids.
· Communicated with technical support groups, customer support centers and vendors. Provided quality back up processing at the end of every day; reported incidents to the appropriate senior personnel and staff.
· Performed regular office assistant duties. Followed the correct escalation process and procedures in adherence to the department and company policies; took appropriate follow-up actions on all pending customer queries.
· Monitored various methods of accounts including account receivable in-charge such as billing and invoicing. Collaborated with administrators and developers and ensured timely resolution of issues for smooth operations.