1. Manage inventory and work floor, making sure everything is up to the required expectations while making sales.
2. Assess customers’ needs and provide assistance and information on product features.
3. Ensure high levels of customer satisfaction through excellent sales service.
4. Welcome customers to the store and answer their queries.
5. Work alongside operations manager to efficiently manage the sales and orders.
6. Remain knowledgeable on products and services offered by us.
7. Handle shipping and returns of goods.
8. Manage all day to day financial transactions.
9. Make sure the ERP system is up to date with daily postings.

1. Maintained an updated schedule of all appointments.
2. Handled any cancellations or rescheduling requests.
3. Maintained an inventory of available supplies.
4. Resolved guest complaints or issues.
5. Supervised marketing and promotional program
6. Hired and trained new team members
7. Maintained and updated inventory records on a weekly basis.
8. Ensured client satisfaction with quality of salon service.
9. Prepared and updated weekly work schedule
10. Manage all administrative and HR activities
11. Maintained and updated client payment records on a regular basis

1. Performed makeup application waxing and other cosmetic services as requested.
2. Assisted colleagues with clients and cleanup duties as needed.
3. Recommended makeup choices to clients on an individual basis.
4. Upheld high courtesy and customer service standards for every client.
5. Assisted with customer services including haircuts perms and shampooing.
6. Traditional and Airbrushed Makeup
7. Brow Styling, False Lashes and Eyelash Extensions
8. Daytime, Special Event and Glam Looks

1. Maintained an updated schedule of all appointments.
2. Handled any cancellations or rescheduling requests.
3. Maintained an inventory of available supplies.
4. Resolved guest complaints or issues.
5. Supervised marketing and promotional program
6. Hired and trained new team members
7. Maintained and updated inventory records on a weekly basis.
8. Ensured client satisfaction with quality of salon service.
9. Prepared and updated weekly work schedule
10. Manage all administrative and HR activities
11. Maintained and updated client payment records on a regular basis

1. Launched different social media campaigns to promote Spell bound’s new products & services which resulted in a 70% increase in monthly sales
2. Scouts and orients new hair stylists, nail artists and spa staff. Evaluates performance on a monthly basis to ensure that each member adhere to salon’s goals
3. Coordinates with suppliers regarding workshops for salon staff to keep them updated on current trends and strategies to improve customer service
4. Organizes team building activities to ensure smooth collaboration among salon staff and encourage members to give their best efforts at work
5. Monitors supplies inventory and trains staff on economical usage of salon supplies
6. Interacted daily with customers to ensure an optimal level of customer satisfaction.
7. Worked with owner to develop marketing and promotional strategies.
8. Tracked available inventory and reordered supplies and products.