。该工作已被公司管理人员暂停申请，不再接受简历投递

Customer Service Representative

Omega Tech Solutions is looking for a Customer Service Representative / BPO/Sales Associate to join our team to increase sales, grow our customer base Internationally and contribute to company's rapid growth. The ideal candidate should have excellent interpersonal and customer-focused skills to become a succesfull CSR.

Responsibilities:

Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Process orders, returns, and refunds in accordance with company policies.
Work with our production team to ensure timely delivery of products.
Provide product information, pricing, and availability to customers.
Troubleshoot and resolve customer issues and complaints.
Maintain accurate customer records and order information.
Collaborate with the sales team to provide exceptional customer service.

Requirements:

Excellent Communication both Verbal & Written
Fluency in English.
Preferably Becholars or equivalent
1-2 years of customer support experience.
Ability to multitask and prioritize tasks effectively.
Detail-oriented and organized.
Familiarity with packaging materials and products is a plus.
Ability to work well in a team environment.
Proficient in Microsoft Office and CRM software.

We offer a competitive salary, benefits package, and a positive work environment. If you are a self-starter, detail-oriented, and passionate about providing excellent customer service, we want to hear from you!

To apply, please submit your resume and a cover letter explaining why you are the ideal candidate for this position.

技能

Email List Management CEM Deployment Customer Service Skills IT Support Responsibilities

工作详细内容

全部职位:

3 发布

工作时间:

中班

工作类型:

全职/长期工

工作地址:

拉合尔, 巴基斯坦

性别:

没有偏好

最低学历:

学士

职位等级:

资深专业人员

经验:

1年 - 2年

在之前申请:

Oct 17, 2023

发布日期:

Sep 16, 2023

Omega Group of Companies

· 51-100 员工 - 拉合尔

关注

Omega Group is one of the finest and has emerging companies in the industry. In no time it has earned a prominent status as the influx of the customers increasing day by day. The success ratio of the Omega Group is becoming big and big with every coming deal. We are dealing all over the USA, UK and Canada. Omega Group combines technology, people and customer needs to produce a synergistic blend of customized solutions: at higher profits, reduced costs, greater customer satisfaction and lasting client relationships. We believe that the continual process of growing our client’s businesses is our priority by acquiring new customers, providing the best services to the existing customers and retaining customers, and maintaining data efficiently so they can produce more revenue for our clients.