。该工作已被公司管理人员暂停申请，不再接受简历投递

Customer Service Specialist

Mobilink Bank

发布 Dec 05, 2024 474 查看

What is Customer Service Specialist - MMBL?

Sound communication and interpersonal skills
Proficient in MS Office.
Ability to work under pressure

What Customer Service Specialist - MMBL does?

Will be the first point of contact, ensuring a warm and professional welcome for all visitors.
Management of the front desk, answer incoming calls, and respond to emails in a timely manner.
Overseeing of appointments, meetings (internal/external), and visitor check-ins, as well as coordinating with security staff for access management.
Handling of visitor records, greet guests, and ensure the front desk area maintains the company s brand image.
Managing Caf attendance, receive and verify invoices, and track supply orders for branches, ensuring email acknowledgment of quantities ordered.
Reservation of boardrooms and meeting spaces and addressing any related queries.
Having strong organizational skills and a proactive approach and ensuring a smooth, customer-focused operation in a fast-paced environment

What are we looking for and what does it require to be Customer Service Specialist - MMBL?

Job Requirement Hold a bachelor s degree from a reputable Institution.
Have a minimum of 03 years experience as Customer Service Specialist.

工作详细内容

全部职位:

1 发布

工作类型:

全职/长期工

工作地址:

伊斯兰堡, 巴基斯坦

性别:

没有偏好

在之前申请:

Dec 16, 2024

发布日期:

Dec 05, 2024

Mobilink Bank is providing banking services to over 42 million registered users including 16+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 100 branches and 200,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan installments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.