发布 Aug 05, 2024 398 查看
- Ensure efficient coordination with all stakeholders in centralized Collection & Default matters. Assist line manager in compliance and regulatory matters documentation & customers timely intimations.
- Portfolio Monitoring:
- Daily base reports extraction and prepare default portfolio data for routine working
- Bucket, branch, region wise data analysis on daily basis
- Ensure daily data presentation to all the stakeholders
- Monitor and report on daily recoveries, identifying trends and areas for improvement.
- Identify and recommend process improvements to enhance collection and recovery efforts.
- Analyze and report on key performance indicators, identifying areas for improvement.
- Assist line manager in execution of default strategies
- Coordination:
- Coordination with all internal & external stakeholders
- Coordination & follow-ups in collateral auctions including timely advertisement & other formalities as per regulatory requirements
- Collaborate with internal stakeholders to resolve customer disputes and issues.
- Oversee and manage the collection and default team, providing guidance and support.
- Documentation & Record Keeping:
- Letters drafting, dispatching related to collection & default unit in accordance with bank policy and regulator guidelines
- Keep proper record of all documents for compliance & audit purpose
- Assist line manager in new initiatives as & when required
- Compliance:
- Keep updated on all regulatory and policy changes related to collection & default portfolio treatments
- Ensure compliance at all levels in dealing with stakeholders, internal/external customers
- Facilitate the internal/external audit teams in provision of required data and reporting
- Any other task:
- Bank may assign any other related task from time to time
- Hold Bachelor Degree from a reputable Institution
- Having experience of more than 1 years in the same capacity
- Strong organizational skills
- Proficient in MS Office
- Sound communication and interpersonal skills
- Ability to work independently
- Ready for mobility
- Ability to work under pressure
Mobilink Bank
Mobilink Bank is providing banking services to over 42 million registered users including 16+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 100 branches and 200,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan installments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
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