发布 Aug 23, 2024 184 查看
Join our team as a Call Center Agent in our Mars BPO Gulzar e Quaid Branch. You will be the first point of contact for our customers, providing excellent service and resolving inquiries efficiently.
Responsibilities:
- Handle inbound and outbound customer calls professionally and courteously.
- Provide accurate information and assistance to customers regarding products/services.
- Resolve customer complaints or issues in a timely manner.
- Document all interactions and transactions accurately in the CRM system.
- Adhere to company policies and procedures at all times.
Qualifications:
- Strong communication skills, both verbal and written.
- Ability to multitask and work well under pressure.
- Good problem-solving abilities and attention to detail.
- Previous customer service experience preferred but not required.
- Willingness to work in rotating shifts, including evenings and weekends.
Additional Information:
- Comprehensive training provided.
- Competitive salary and performance-based incentives.
- Opportunity for career growth within the company.
pWe have great opportunities for the people who want to build their career and who want to achieve their goals and get higher earnings.MARS BPO is the only company who is paying highest salaries in Pakistan with good career opportunities./p
相同职位头衔
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Zohaib Ali
Marketing Manager
Digital Online Devices
Muzammil Baig
Digital Marketing Manager
IT Services Group
Aqib Irshad
Head of HR, Training & OD
FINCA
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Ali Aziz
CEO
Shopistan
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
