发布 Oct 01, 2024 364 查看
We are seeking an experienced and passionate Restaurant Manager to oversee the day-to-day operations of our restaurant. The ideal candidate will be responsible for ensuring excellent customer service, managing staff, optimizing profits, and maintaining high standards of food quality, hygiene, and health & safety.
Responsibilities:
- Oversee the daily operations of the restaurant, ensuring smooth and efficient service.
- Collaborate with senior management to establish efficient processes that align with business objectives.
- Recruit, train, and supervise staff, including scheduling and performance management.
- Lead, manage, and mentor operational staff, ensuring optimal performance and professional growth
- Lead, manage, and mentor operational staff, ensuring optimal performance and professional growth
- Ensure high levels of customer satisfaction by delivering excellent service and handling customer complaints effectively.
- Oversee customer service processes to ensure timely and satisfactory resolution of issues.
- Continuously work to improve customer experience through operational excellence.
- Manage budgets, control costs, and maximize profitability through effective cost management and upselling strategies.
- Prepare, monitor, and manage operational budgets to ensure financial efficiency.
- Track operational costs, identify variances, and implement corrective actions where necessary.
- Monitor stock levels, order supplies, and manage inventory to ensure consistent availability of products.
- Ensure compliance with all health and safety regulations, food safety standards, and company policies.
- Collaborate with the marketing team to promote the restaurant, develop promotional strategies, and drive sales.
Education:
- Bachelor’s degree in Hospitality, Business Administration, or a related field is preferred.
Required Skills:
- Strong leadership and team management skills.
- Excellent customer service and communication skills.
- Proficient in financial management and budgeting.
- Ability to work under pressure and in a fast-paced environment.
- Knowledge of food safety regulations and health & safety standards.
M-Tech Multi Technology Pvt. Ltd
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