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Sales Support Executive

We are seeking a dynamic and results-driven Customer Services and Sales Executive with a proven track record in customer service and sales, particularly within the freight forwarding industry. The ideal candidate will possess excellent communication skills and the ability to engage with new and existing customers to drive sales growth.

Key Responsibilities:

Utilize your expertise in customer service and sales to make proactive sales calls to new target customers.
Present and share the company portfolio effectively, securing appointments for management or sales staff meetings.
Provide support to the freight forwarding team by delivering exceptional customer service, including sending quotations and following up to mature inquiries and sales leads.
Report directly to the Sales Manager or Commercial Head, providing regular updates on customer interactions, sales progress, and market insights.
Collaborate with the sales team to onboard new potential clients in alignment with the sales plan, ensuring a smooth transition and excellent customer experience

Qualifications:

Proven record of success in customer service and sales roles, preferably within the freight forwarding industry.
Strong interpersonal skills with the ability to build rapport and establish lasting relationships with customers.
Excellent communication skills, both verbal and written, with a keen attention to detail.Ability to work independently and as part of a team in a fast-paced, dynamic environment.
Proficiency in relevant software and tools for sales tracking and customer relationship management.

Job Details:

Experience: 0 - 2 years

Salary: Depends on experience

Benefits:

Competitive salary range with the opportunity for sales commission based on performance.
Professional development opportunities and ongoing training to enhance skills and knowledge.
Collaborative and supportive work environment with opportunities for career advancement.