We are seeking a dedicated and friendly Customer Service Representative to join our team. As the first point of contact for our customers, you will play a key role in delivering a positive experience by responding to inquiries, resolving issues, and providing product information.

Key Responsibilities:

  • Answer customer inquiries via phone, email, and chat in a timely and professional manner
  • Resolve product or service issues by clarifying the customer’s complaint and determining the best course of action
  • Provide accurate information regarding products, services, and policies
  • Maintain customer records and update account information as needed
  • Work closely with other departments to resolve complex issues and ensure customer satisfaction
  • Proactively reach out to customers to provide updates or additional information as needed
  • Escalate unresolved issues to management when necessary

Requirements:

  • Excellent communication skills, both verbal and written
  • Strong problem-solving abilities and attention to detail
  • Ability to handle high-volume customer interactions with patience and professionalism
  • Previous experience in customer service or a related field is a plus
  • Ability to work independently and manage time effectively
  • Basic computer skills (Microsoft Office, CRM systems, etc.)

Benefits:

  • Competitive salary
  • Flexible working hours (remote work available)
  • Opportunities for career advancement within a growing company
  • Comprehensive training and ongoing support
  • A positive, team-oriented work environment.

 

 

 

工作详细内容

全部职位:
1 发布
工作时间:
早班
工作类型:
工作地址:
P.E.C.H.S, 卡拉奇, 巴基斯坦
性别:
没有偏好
最低学历:
学士
职位等级:
入门级
经验:
少于1年 - 2年
在之前申请:
Oct 23, 2024
发布日期:
Sep 23, 2024

Hadi Ab Limited

· 1-10 员工 - 卡拉奇

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