• Handle inbound calls from customers regarding billing inquiries, service issues, and general support requests related to Xfinity services.
  • Assist customers in resolving billing discrepancies, processing payments, and providing information on billing statements and account charges.
  • Troubleshoot technical issues related to internet, TV, and phone services, escalating complex issues when necessary.
  • Educate customers on available products, services, and promotions to meet their needs and enhance their experience.
  • Maintain accurate records of customer interactions, transactions, and resolutions in our database system.
  • Collaborate with other departments, such as technical support and sales, to ensure effective communication and resolution of customer issues.
  • Availability for night shifts (8 PM - 5 AM).
  • Note:- Pick & Drop Service is Available
  • Weekends are off

工作详细内容

全部职位:
10 发布
工作时间:
早班
工作类型:
工作地址:
Gulberg 2, 拉合尔, 巴基斯坦
性别:
没有偏好
最低学历:
中级/A级
职位等级:
入门级
经验:
1年 - 2年
在之前申请:
Dec 02, 2024
发布日期:
Nov 04, 2024

Grow More

· 11-50 员工 - 拉合尔

你最大的竞争优势

快速得到有竞争力的分析和专业的对你的评定
联系我们团队的专业顾问来提升你的简历
尝试罗资 专业版

相同职位头衔

Customer Support Representative

Bridgeway Logistics, 卡拉奇, 巴基斯坦
发布 Nov 21, 2024

Customer Support Representative

Globe Taxis Ltd, 拉合尔, 巴基斯坦
发布 Nov 16, 2024

Customer Support Representative

AList Communications, 拉合尔, 巴基斯坦
发布 Nov 20, 2024

Customer Support Representative

Digi Tech Outsourcing Solution, 拉合尔, 巴基斯坦
发布 Nov 16, 2024
浏览全部
我在ROZEE上找到工作啦!