We are seeking an enthusiastic and motivated Technical Support Intern to join our team. As a technical support intern, you will assist with providing support to our customers, troubleshooting technical issues, and learning about the latest technology and industry trends.
Job Responsibilities:
• Respond to customer inquiries.
• Assist with diagnosing and resolving technical issues.
• Document and track customer interactions and resolve issues.
• Collaborate with cross-functional teams to resolve customer issues.
• Participate in training and development opportunities.
Content Sourcing and Uploading (WordPress):
• Source relevant technical content, such as product manuals, guides, FAQs, and troubleshooting tips, from internal resources.
• Format and organize content for optimal presentation on our WordPress-based website.
• Upload and publish content using WordPress, ensuring proper categorization and tagging.
Job Requirements:
• Currently enrolled or have finished in computer science, engineering, or any related field of study.
• Basic understanding of hardware, software, and networking concepts.
• Excellent verbal and written communication skills.
• Ability to work independently and in a team environment.
• Excellent problem-solving and time-management skills.
• Strong attention to detail.
Benefits of this Internship Include:
• You gain real-world work experience at an internationally reputable high-tech company.
• Learn real-world knowledge, work ethics, and team spirit.
• 3 certificates upon successful completion of the Internship.
• It is short & convenient: you can work from anywhere, which makes you much more employable and competitive in the job market.
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