Customer Service Representatives (CSRs) are the "voice" of our company. They must be clear and confident communicators who always have a constant focus on safety and the customer.
A positive, flexible communicator and a good listener who can multitask to solve problems. Community Solutions Billing Representatives use patience and strong communication skills to uncover customer needs, answer questions, and leave a positive impression on every customer interaction.
The minimum requirements for the position are :
- Ability to read, write, speak and understand English
- Handle inquiries in a safe, friendly, timely and highly accurate manner
- Learn and retain the required knowledge to be successful in their role
- Work in a high-impact, fast-paced environment and able to successfully handle high-pressure situations
As a Full Time, Customer Service Representative, your work schedule will fall within the hours of operation for the location and may change depending on business needs.
Skills:
- Active listening
- Customer handling
- Customer service operations
- Fluent in English
工作详细内容
Diversity Inclusion:
Etech360 is incepted with a vision to serve the software/IT industry with most professional services in the USA.
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