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We are looking for a Customer Service Executive to offer excellent support to our clients and customers. The right person for this job should have great communication skills, be good at solving problems, and focus on putting customers first. This role needs someone who can stay professional, show empathy, and handle customer questions and issues quickly and effectively.
Responsibilities.
- Handle customer inquiries (phone,chat)
- Provide prompt, accurate solutions to customer issues
- Troubleshoot technical problems
- Resolve customer complaints
- Adhere to customer service standards
- Collaborate with internal teams
Requirements:
- Matric / O level
- Strong communication skills
- Customer service experience
- Problem-solving skills
- Multitasking ability
- Attention to detail
- Team player
Edyra Education Consultants
.
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