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Dispatch Coordinator

Dynamic Enablers Private Limited

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PKR. 35,000 - 60,000/Month

Key Responsibilities:

Load Planning & Coordination: Plan and dispatch full truckload shipments according to client requirements and load specifications, ensuring efficient and cost-effective routing.
Driver Management: Coordinate with drivers, provide load details, track load progress, and ensure on-time pick-up and delivery.
Client Communication: Maintain clear communication with clients regarding shipment status, handling any issues or inquiries promptly to ensure high levels of customer satisfaction.
Route Optimization: Use dispatching software and tools to optimize routes for efficiency, reducing operational costs and delivery times.
Problem Resolution: Address any issues that arise during transportation, including delays, mechanical problems, or route changes, and provide real-time solutions to minimize disruptions.
Documentation & Compliance: Prepare and maintain necessary dispatch records, including shipment details, driver logs, and incident reports, ensuring compliance with regulatory and company policies.
Collaboration with Internal Teams: Work closely with the operations, safety, and accounting teams to coordinate and align on schedules, payments, and compliance requirements.
Tracking & Reporting: Monitor shipments and update internal systems, keeping records of all activities and reporting any discrepancies or issues to relevant stakeholders.

Qualifications:

Education: High school diploma or equivalent; a degree in logistics, supply chain management, or a related field is a plus.
Experience: Minimum of 1-2 years of experience in dispatch or logistics coordination, preferably in FTL operations.
Technical Skills: Proficiency in dispatch software and Microsoft Office Suite.
Communication Skills: Strong verbal and written communication skills for effective client and driver interactions.

Shift: Night shift