发布 Jun 10, 2024 225 查看
We are seeking a proactive and results-driven Telemarketing Specialist to enhance our sales efforts by generating high-quality leads and setting appointments. This role is integral to our growth strategy, requiring an individual who can effectively communicate our value propositions and build strong customer relationships over the phone.
Key Responsibilities:
- Outbound Calls: Initiate and conduct outbound calls to potential customers to introduce Connectnlink's products/services, aiming to generate interest and secure appointments for the sales team.
- Lead Qualification: Assess and qualify leads generated through marketing campaigns and other channels, ensuring they meet the criteria for further engagement.
- Follow-up: Diligently follow up on leads, inquiries, and previous interactions to maintain customer interest and progress through the sales funnel.
- CRM Management: Accurately record all interactions and transactions in the CRM system, maintaining up-to-date and organized customer information.
- Target Achievement: Meet and exceed daily, weekly, and monthly call and conversion targets, contributing to the overall sales goals.
- Customer Service: Provide exceptional customer service, addressing inquiries, resolving concerns, and maintaining a positive impression of Connectnlink.
- Product Knowledge: Stay informed about Connectnlink's products/services, industry trends, and competitors to effectively communicate benefits and features to potential customers.
Qualifications:
- Experience: Proven experience in telemarketing, sales, or customer service, preferably within a similar industry.
- Communication Skills: Excellent verbal communication and interpersonal skills, with the ability to build rapport quickly and effectively.
- Resilience: Ability to handle rejection, remain motivated, and stay positive in a high-pressure environment.
- Organisational Skills: Strong organisational and time-management abilities to manage multiple tasks and priorities efficiently.
- Technical Proficiency: Proficiency in using CRM software, telemarketing tools, and basic computer applications.
- Education: High school diploma or equivalent; a degree in marketing, business, or a related field is a plus.
Skills and Attributes:
- Persuasive: Confident and persuasive, with a professional phone manner and the ability to influence decisions.
- Goal-Oriented: Driven by targets and results, with a strong focus on achieving and exceeding objectives.
- Team Player: Ability to work independently and collaboratively within a team environment.
- Listener: Good listening skills, with the ability to understand customer needs and respond appropriately.
- Adaptable: Resilient and adaptable to changing situations, with a proactive approach to problem-solving.
What We Offer:
- Competitive Compensation: Attractive salary with performance-based bonuses and incentives.
- Training and Development: Comprehensive training programs and ongoing support to enhance your skills and career growth.
- Career Advancement: Opportunities for professional development and career progression within a growing company.
- Work Environment: A positive, inclusive, and collaborative work environment that values diversity and innovation.
- Paid Time Off: Generous paid time off and holidays to ensure a healthy work-life balance.
ConnectnLink
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