Telenor Group is one of the world’s major mobile operators with 170 million subscribers in 12 markets across Scandinavia, Central Eastern Europe, and Asia and a workforce of over 22,000 employees committed to responsible business conduct. Our purpose of connecting customers to what matters most has been the core of our business for more than 160 years. We are driven by a singular vision: to empower societies. Telenor Pakistan Telenor Pakistan is 100% owned by Telenor Group, an international provider of high quality voice, data, content, and communication services in 12 markets across Europe and Asia. With a footprint spanning throughout the country, it has a subscriber base of over 42 Million making it the second largest mobile operator in Pakistan. Telenor launched its operations in Pakistan in 2005 and has so far invested over US$3.5 Billion in the country. Since inception Telenor Pakistan has made a contribution of over PKR 240 billion to the national exchequer in the form of direct and direct taxes. Telenor Pakistan has a workforce of over 2,500 employees (including Telenor Bank).' Network and Reach Telenor Pakistan acquired GSM license in 2005 at a price of US$291 million before staring commercial operations. In 2014 Telenor Pakistan acquired 3G license for US$147.5 million and obtained 4G/LTE spectrum last year for US$395 million. Telenor Pakistan currently has one of the largest coverage of tehsil headquarters across Pakistan reaching over 84% of the county’s population. It currently has over 10,000 Sites with over 75% of our network operating on 3G and over 40% on LTE and constantly being upgraded. Creating a Digital Ecosystem Aiming to empower Pakistan through digitization, Telenor has developed a comprehensive digital ecosystem that offers technology-enabled gadgetry to facilitate digital penetration across all economic tiers. We a vision to empower society, an aim is to bring benefits of digital communication to the people of Pakistan and an ambition to assist the Government of Pakistan’s digitization agenda. We have built a strong and engaging customer relationship, where we offers the most personalized and contextual offers to satisfy each customer’s digital need. My Telenor app is an example on how Telenor’s customers can easily fix any service related issues by being in the comfort of their homes and following simple instructions. With the launch of Digital Customer TouchPoint, the company has introduced the concept of self-servicing for GSM as well as Easypaisa related services.