irstStep Communications is a 80 seat multi-channel resource center providing world-class offshore cohesive Customer Contact, BPO, Marketing, Advertising & Trade solutions to the Financial Services and Communications industry in US. Our customized solutions include 24/7 inbound customer services, Outbound telemarketing operations Social Media Marketing, Web Development & Search Engine Optimization. We act as a unified extension of our client’s operations, providing radical cost efficiencies, evident quality and performance amplifications.

FirstStep Communications was founded to provide Quality services upholding industry standards by a group of experts who have excelled in the industry in the past decades in international market.

The company management brings over 45 years of professional experience in the BPO & Marketing industry, working for various American clients and is committed to excel in operational performance and productivity by aligning people, processes and technology practices