We're a mission-driven company, dedicated to providing high-quality cookies while uplifting underprivileged communities by offering them opportunities for better income and work-life balance. We are seeking an experienced and motivated Operations Manager/Owner's Representative to lead daily operations and help scale the business to new heights.

Key Responsibilities:

  • Operations Management: Oversee day-to-day operations of the store, ensuring efficient and smooth service.
  • Scaling the Business: Develop and implement strategies to expand Cookie House, increase revenue, and explore new market opportunities.
  • Leadership: Lead and mentor team members to meet company goals, maintain a positive work environment, and ensure all employees are aligned with Cookie House's mission.
  • Customer Experience: Ensure exceptional customer service by monitoring feedback, maintaining quality control, and addressing customer concerns.
  • Technology Implementation: Leverage technology to streamline operations, improve efficiency, and enhance the customer experience (e.g., POS systems, online ordering, etc.).
  • Financial Oversight: Manage the budget, track expenses, and work on cost-saving strategies to increase profitability.
  • Marketing & Branding: Collaborate on marketing initiatives and brand development to increase store visibility and sales.
  • Communication with Owner: Act as the owner's representative, ensuring that the business runs in alignment with their vision and values.

Requirements:

  • Fluent in English (both spoken and written)
  • Bachelor’s degree or equivalent experience in Business Management, Operations, or a related field
  • Proven experience in operations, preferably in the food or retail industry
  • Strong technology skills and familiarity with software systems for business operations
  • Entrepreneurial mindset with the ability to identify growth opportunities and act on them
  • Excellent leadership and people management skills
  • Understanding of financial management and scaling strategies
  • Passion for Cookie House’s mission of supporting underprivileged individuals

Why Work with Us?:

  • Be a part of a socially conscious business that prioritizes community impact alongside business success.
  • Opportunity to play a key role in scaling an exciting brand.
  • Work in a collaborative, supportive environment.

نوکری کی تفصیلات

شعبہِ افعال:
کل عہدے:
1 اشاعت
نوکری کی شفٹ:
دوپہر
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
ماسٹرز
ڈگری کا عنوان:
MBA
کیریئر کی سطح:
سربراہ شعبہ
کم از کم تجربہ:
5 سال
اس سے پہلے درخواست دیجیۓ:
اکتوبر ۱۲, ۲۰۲۴
تاریخِ اِشاعت:
ستمبر ۱۱, ۲۰۲۴

Zee's Bakery

اشیائے خوردونوش · 1-10 ملازمین - کراچی

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