Ticket Booking: Assist clients in booking domestic and international air, train, and bus tickets according to their preferences and budget.
Travel Itinerary Planning: Provide expert advice and assistance to clients in planning their travel itineraries, including suggesting routes, modes of transportation, and accommodations.
Reservation Management: Manage reservations and bookings efficiently, ensuring accuracy and timeliness in processing tickets and confirming travel arrangements.
Customer Service: Provide excellent customer service by addressing client inquiries, resolving issues related to ticketing and reservations, and ensuring customer satisfaction throughout the booking process.
Fare Analysis: Stay updated on airline, train, and bus fares, promotions, and discounts to offer clients the best possible options and deals.
Documentation: Ensure all ticketing and reservation-related documentation is accurate, complete, and compliant with company policies and industry regulations.
Collaboration: Coordinate with other departments, such as sales and operations, to ensure seamless communication and execution of travel arrangements for clients.
Continuous Learning: Stay informed about new developments in ticketing systems, travel technology, and industry trends to enhance skills and knowledge in the field.
IATA Certification: Elevate your expertise and credibility in the travel industry with IATA Certification, a mark of excellence recognized worldwide.