We are seeking a dynamic and customer-focused individual to join our team for a Sales & Customer Service Representative (CSR) position. This role supports one of our core products, a Matrimonial App, focusing on matchmaking, sales, and customer support.

Key Responsibilities:

  • Greet and assist visitors with inquiries about our services and products, providing professional and courteous support.
  • Handle incoming calls to provide detailed product information, resolve inquiries, and address customer concerns.
  • Process and manage customer orders, including cancellations, and maintain accurate records of customer interactions, transactions, and complaints.
  • Ensure timely follow-up on customer requests and unresolved issues, coordinating with other departments when necessary.
  • Maintain up-to-date knowledge of our services and promotions to effectively assist customers.

Requirements:

  • Proficient in both English and Urdu, with a clear and professional accent.
  • Strong understanding of call center operations and customer service principles.
  • Flexible to work in various shifts as required.
  • Excellent verbal and written communication skills.
  • Minimum education: Bachelor's degree.

نوکری کی تفصیلات

نوکری کا ذریعہ:
کل عہدے:
3 آسامیاں
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
نوکری کا مقام:
جنس:
عورت
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
نوآموز
کم از کم تجربہ:
ایک سال سے کم
اس سے پہلے درخواست دیجیۓ:
اکتوبر ۱۳, ۲۰۲۴
تاریخِ اِشاعت:
ستمبر ۱۲, ۲۰۲۴

Webicosoft (Private) Limited

انفارمیشن ٹیکنالوجی · 11-50 ملازمین - راولپنڈی

Webicosoft is an internationally acclaimed leading Graphics & Web Designing and Web & Mobile Apps Development Corporation offering high quality Web-based Multimedia Services & Solutions across a number of platforms. Webicosoft helps small and medium businesses over the globe offering solutions in Wordpress Preium Themes and Plugins Development, Content Management Systems, E-Commerce, Web & Mobile Apps Development, Mobile Responsive Websites, Print Designs, Branding, Packaging Designing, Illustration, Data Entry, E-Marketing, Social Media Marketing and more customised solutions.

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