Key Responsibilities:
1. Route Planning: Plan and optimize truck routes for deliveries, considering factors such as distance, traffic, weather, and client requirements.
2. Communication: Maintain constant communication with truck drivers to provide instructions, updates, and support throughout their routes.
3. Load Coordination: Schedule and coordinate the loading and unloading of cargo, ensuring that it complies with weight limits and safety regulations.
4. Problem Resolution: Address any issues that may arise during transportation, including breakdowns, delays, or emergencies, and find solutions to minimize disruptions.
5. Documentation: Ensure all required documentation, including bills of lading, permits, and shipping documents, are complete and accurate.
6. Client Interaction: Interact with clients and customers to provide updates on shipments, address inquiries, and maintain positive relationships.
7. Monitoring: Utilize tracking systems and software to monitor the progress of each shipment and make real-time adjustments as needed.
8. Reporting: Generate reports on key performance indicators (KPIs) and provide regular updates to management regarding dispatching activities.
Requirements:
Fluent in English Excellent Communication (Oral and Verbal)
Experienced candidates are required Must have 1 to 2 years experience as Dispatcher
Working Conditions: - Night shifts(5pm-2am) -