یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Chat Support Executive

Techavant

دسمبر ۱۹, ۲۰۲۳ شائع ہوئی 310 نے دیکھا

PKR. 60,000 - 80,000/Month

Techavant Solutions Lahore is looking for a skilled and customer-oriented Technical Support resource with good analytical skills to join our IT team. In this role, you will be responsible for providing product support and troubleshooting assistance to end-users and ensuring its smooth operation. The ideal candidate should possess strong problem-solving skills, excellent communication abilities, and a solid understanding of desktop support.

Responsibilities:

• Respond to user inquiries and provide technical assistance via chat or email.

• Provide a best possible solution the client.

• Report and monitor the issues faced by the client.

• Work with the development team for a quick fix to issues faced by the client.

• Manage and create the help articles for the client.

Qualification:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).

• Excellent problem-solving and analytical skills.

• Effective communication and interpersonal skills.

• Willingness to learn and expand knowledge.

Experience: 1 Year +