• Address user tickets regarding hardware, software, and networking
  • Creating users, security groups, computer accounts, and GPO policies in AD
  • Creating users, security groups in Azure AD
  • Creating email accounts in O365
  • Troubleshoot O365 related issues
  • Maintaining and administering computer networks and related computing environments
  • Basic Knowledge of networking, routing, and switching
  • Configure and Manage Wireless Access Points
  • Manage file servers and printer servers
  • Manage hardware and software assets
  • Ability to create accurate network diagrams and documentation for design and planning network communication systems.
  • Handling Outlook and Mailbox related issues
  • Assist users in connecting Video conferencing applications such as Zoom, Webex, etc.
  • Walk customers through installing applications and computer peripherals
  • Ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions
  • Conduct remote troubleshooting
  • Test alternative pathways until you resolve an issue
  • Customize desktop applications to meet user needs
  • Direct unresolved issues to the next level of support personnel
  • Follow up with clients to ensure their systems are functional
  • Report customer feedback and potential product requests
  • Help create technical documentation and manuals
  • Reach out to 3rd-Party Vendors to resolve an issue.
  • Assist the user over the phone when necessary and Urgent.
  • Able to execute maintenance tasks over the weekend.

نوکری کی تفصیلات

شعبہِ افعال:
کل عہدے:
3 آسامیاں
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
نوآموز
کم از کم تجربہ:
2 سال
اس سے پہلے درخواست دیجیۓ:
فروری ۰۵, ۲۰۲۴
تاریخِ اِشاعت:
جنوری ۰۴, ۲۰۲۴

TECH MASTER 360

· 51-100 ملازمین -

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